Airtel Enterprise, the B2B division of Bharti Airtel, has partnered with international cloud communications firm Vonage, part of Ericsson, to introduce Airtel IQ Enterprise Join, a device-agnostic unified communications software designed to assist enterprises in India simplify buyer engagement. Airtel IQ Enterprise Join is a part of Airtel Enterprise’s cloud communications providing – Airtel IQ.
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Airtel IQ Enterprise Join Options
In accordance with the corporate, Airtel IQ Enterprise Join is a customized multi-channel unified communications software that allows companies to complement buyer experiences by sustaining constant, long-lasting engagement whereas overcoming challenges comparable to knowledge loss throughout worker transitions or attrition.
Seamless Communication Throughout Units
With the brand new software, new staff can be geared up to seamlessly preserve continuity in buyer communications throughout a spread of gadgets, together with cellphones, tablets, and laptops, via a single interface, making certain buyer loyalty and retention. Enterprises can undertake the applying without having further {hardware} investments, the official launch mentioned.
Airtel Enterprise mentioned, “Companies as we speak are searching for a compliance-adhering, unified communications software to make sure easy buyer communications. Airtel IQ Enterprise Join will fill this hole by providing enterprises a device-agnostic, real-time monitoring software that may host a number of channels to drive improved enterprise communication and productiveness.”
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Empowering Hybrid and Discipline Workforces
Airtel Enterprise says the applying will allow enterprises in India to empower all their staff, together with hybrid workforces, relationship managers, area workers, and others, to seamlessly talk with stakeholders 24/7, enhancing buyer engagement.