The Telecom Regulatory Authority of India (TRAI) on Thursday dismissed considerations about delays in one-time password (OTP) deliveries as a result of its message traceability mandate, calling such claims “factually incorrect.”
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TRAI Refutes Delay Claims
“That is factually incorrect. TRAI has mandated the Entry Suppliers to make sure message traceability. It won’t delay supply of any message,” Telecom Regulatory Authority of India (TRAI) wrote on X whereas quoting an article of The Hindu titled, “Your OTP might get delayed after December 1 as TRAI’s new traceability tips to kick in.”
Basically, TRAI issued a clarification, referencing the article’s claims, which it deemed factually incorrect. The clarification additionally comes after some media stories urged that subscribers throughout telecom networks would possibly face disruptions and delays in OTP-based transactions resembling these used for banking providers and e-commerce, amongst others.
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Message Traceability Mandate
The mandate, a part of TRAI’s efforts to curb spam, requires all messages to be traceable from senders to recipients. Initially efficient November 1, 2024, the compliance deadline was prolonged to November 30, 2024, permitting time for technical upgrades and declarations by Principal Entities (PEs) and Telemarketers (TMs).
In accordance with a PTI report, TRAI confirmed that entry suppliers have already carried out the required options. Nonetheless, further transition time was supplied to make sure compliance with the rules. The regulator reiterated its dedication to tackling spam with out disrupting important providers, by way of numerous initiatives undertaken periodically.
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Problem of Misinformation
The dissemination of factually incorrect stories or misinformation typically stems from social media, user-generated content material, or unverified social media-based stories carried by conventional media retailers. The Union Minister of Info and Broadcasting additionally lately highlighted the difficulty of misinformation and emphasised the necessity to revamp legal guidelines to handle this rising concern.
