Greater than 60% of households might make massive financial savings by switching to Octopus Power they usually’d be serving to to save lots of the planet within the course of.
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Not solely are we nice worth for cash, and serving to to construct a greener future for everybody: we’re an organization you’ll be able to belief.
We are the UK’s most awarded power provider in response to analysis performed by specialist award company August. We have swept up 23 awards up to now 12 months, from extremely prestigious Amazon Scale-Up Awards celebrating our tech innovation, to the Enterprise Inexperienced Chief Award acknowledging our developments of inexperienced power, to a minimum of 9 separate awards voted for by our prospects in surveys performed by shopper champions like Which? and Uswitch.
Belief
Honesty, transparency, and well timed responses are necessary for constructing belief, and that is what Octopus places on the coronary heart of each buyer inquiry. We’re human and this implies we like to talk with our prospects like people – not deal with them like one other ‘buyer quantity’. It additionally means we don’t get every thing proper 100% of the time however on the uncommon event {that a} mistake wants fixing, you’ll be able to belief our workforce to work quick to place it proper.
Octopus Power is the best rated utility firm in The Institute of Buyer Service. The institute states that “excessive scores for buyer satisfaction is linked to particularly excessive ranges of belief, advice, loyalty and popularity.“
An organization you belief is one you are completely satisfied to vouch for to the individuals you care about – in response to Uswitch’s survey of practically 17,000 UK prospects, we are the power firm persons are almost definitely to advocate.
Buyer Service
If we’re allowed to blow our personal trumpet. we’re the one power firm to be chosen by shopper champions Which? as a Really useful Supplier for power in 2018, 2019, 2020 and 2021! 4 years in a row has by no means been carried out earlier than. It is exhausting to grow to be one – in 2017 no-one lower the mustard and they also did not award anybody the accolade (and we had been too small to participate again then).
Which? take a look at vigorously. To be a Really useful Supplier it’s a must to:
- Be within the prime group of corporations as rated by our prospects.
- Previously 12 months, have had no fines or sanctions introduced in opposition to them by, or have made redress funds in association with, regulatory our bodies comparable to Ofgem and the Promoting Requirements Authority.
- Comply with procedures and practices that they assume are in the perfect curiosity of the patron.
- They rating power corporations in opposition to a set of 21 standards that cowl the primary parts of the patron journey, together with: complaints processes, billing, customer support and account administration.
- Be higher than common for name and on-line ready occasions primarily based on their 2019 snapshot investigation into power firm ready occasions, and for complaints primarily based on the quantity they obtain and how briskly they resolve them (in response to Ofgem knowledge).
- Go their last value evaluation. Power companies should have a tariff within the most cost-effective a part of the marketplace for low, medium and excessive use for the typical person throughout Nice Britain. They have to additionally not have a variable tariff in the most costly band.
Saving Cash
We’re proud to supply unimaginable worth to your cash, for the long run – we had been ranked Greatest Worth for Cash by Uswitch in 2021 and had been one of many prime few power corporations in Which?‘s robust ‘worth for cash’ class.
Round two-thirds of houses are on Customary Variable Tariffs, blasted as among the many poorest-value tariffs.
In April 2019, trade watchdog Ofgem reported that the typical invoice for these prospects was £1,254 a 12 months. In contrast, at the moment, the perfect cope with Octopus was simply £967 a 12 months, that means a saving of £290. And even Octopus prospects on our customary variable tariff at the moment would have saved £225 a 12 months. To not be sniffed at.
Sustainability
By becoming a member of Octopus, you’ll be able to be ok with the truth that you’re serving to us in our warfare to say goodbye to dangerous fossil fuels. That’s as a result of 100% of our electrical energy is licensed renewable. Meaning all our electrical energy is produced utilizing inexperienced, considerable sources like solar and wind.
And for those who join our Tremendous Inexperienced Tariff (usually, in regards to the value of an additional espresso every month), we assure to carbon-offset that gasoline with the assistance of our accomplice, Brighton-based charity Renewable World. Meaning any carbon concerned within the manufacturing of your gasoline can be matched by a discount in carbon emissions elsewhere.
For 2 years working we have been over the Moon to have acquired the Renewable Power Affiliation ‘Firm of the Yr’ award, being named “the corporate that contributed most to renewables”.
And we’re accelerating that transition to renewables quicker, and additional – not simply right here within the UK, however world wide.
We’re really the UK’s quickest rising power firm (practically doubling our market share in a single 12 months to five.9% in 2020, in response to Ofgem)
It’s easy. Truthful pricing that’s at all times good worth. High-notch customer support. And power that gained’t price the Earth…
If you would like to affix an organization that can at all times struggle to save lots of you cash in addition to to save lots of the planet, get a quote now: