A whole bunch of shoppers have reported points with on-line and cell banking by means of Lloyds and Virgin Cash this morning on Downdetector.
Whereas others have taken to social media to vent their frustration.
One Lloyds buyer, posting on X (previously Twitter) mentioned: “@LloydsBank’d beforehand warned they have been altering the App, seems to be like the primary a part of the roll out is not going properly
One other mentioned: “Hello Lloyds, I’m additionally among the many rising quantity of people that can’t see their transactions below the ‘All’ tab, on the brand new ‘improved’ app after this weekend.
“May I recommend you ahead these feedback on to your tech folks? Clearly one thing is incorrect. Many thanks.”
A 3rd Lloyds banker commented: “Some delicate adjustments following buyer adjustments! It is a joke.
“My account exhibits £00.00. No name again as promised after retaining the account logged on.”
Virgin Cash clients appeared simply as disgruntled.
One particular person posted: “If I had a £1 for each time @VirginMoney web site wasn’t working I would be wealthy sufficient to personal them.”
One other Virgin Cash buyer added: “@VirginMoney down once more by no means identified a banking app have so many points !”
RECOMMENDED READING:
Lloyds and Virgin Cash working to repair points
Each Lloyds and Virgin Cash have confirmed by way of posts on X (previously Twitter) that they’re conscious of the problems clients are having and are engaged on fixing the issues.
Lloyds mentioned: “We all know a few of our clients are having points viewing their current transactions.
“We’re sorry about this and we’re working to have all the pieces again to regular quickly.”
We all know a few of our clients are having points viewing their current transactions. We’re sorry about this and we’re working to have all the pieces again to regular quickly.
— Lloyds Financial institution (@LloydsBank) September 2, 2024
In the meantime, Virgin Cash, posting on X mentioned: “We’re conscious that some clients are having points with our cell banking app and web banking service this morning with clients not with the ability to view their transactions.
“We apologise for the inconvenience that is inflicting – we’re investigating and can maintain you up to date.”
We’re conscious that some clients are having points with our cell banking app and web banking service this morning with clients not with the ability to view their transactions.
We apologise for the inconvenience that is inflicting – we’re investigating and can maintain you up to date.
— Ask Virgin Cash (@AskVirginMoney) September 2, 2024
What’s Downdetector?
Downdetector is an internet web site that permits customers of standard companies together with X (Twitter), Instagram, Fb, Virgin Media and extra to report if they’re having bother with the companies.
The positioning solely stories an incident when the variety of drawback stories is considerably increased than the everyday quantity for that point of day.
