By KTimes
A restaurant proprietor in Seoul’s Mapo District has grow to be the focal point after refusing a refund request from a buyer who claimed to have discovered a 2-centimeter-long hair within the meals they ordered. The proprietor supported his refusal by sharing a selfie that confirmed his hair is 3 millimeters lengthy.
The incident started when the shopper, who ordered meals through a supply app, requested a refund, alleging {that a} 2-centimeter-long hair was discovered within the meal.
The proprietor, who runs a tonkats, or Japanese pork cutlet, restaurant, shared the story on an internet group web site for small enterprise house owners on Sunday.
He wrote, “The shopper claimed to have discovered a hair about 2 centimeters lengthy and requested a refund, however I refused as a result of my hair is just 3 millimeters lengthy.”
Together with the publish, he shared a selfie exhibiting his almost bald head in a mode generally known as “bansak” (a buzz reduce).
He added, “About three years in the past, an analogous incident occurred, and I used to be caught off guard. Since then, I’ve stored my hair at 3 millimeters. When the supply app contacted me once more asking if a refund was actually unattainable, I stated, ‘If the hair is longer than mine, I will refuse the refund. I may even ship an image of myself.'”
Though he stated he was ready to observe up with a evaluation if contacted once more, no additional communication occurred by the following day.
In a remark, he stated, “I took a photograph to ship to the supply app, however there was no response but. I will strive calling tomorrow,” whereas sharing his photograph as soon as extra.
It’s unclear whether or not the refund request was pursued additional.
Amongst fellow small enterprise house owners, the restaurant proprietor’s response was met with enthusiasm. Many expressed satisfaction, as some clients have been identified to falsely declare overseas objects of their meals to acquire refunds, a follow now known as “refund beggars.”
Feedback from different enterprise house owners included: “That is refreshing. I am wanting ahead to the follow-up,” “I respect the proprietor’s mindset. Perhaps I ought to go bald too,” “Effectively accomplished. If all house owners have been this agency, the ‘refund beggars’ would disappear.”
Nevertheless, some cautioned that the hair won’t have come from the proprietor however may have been launched in the course of the ingredient provide course of.
Just a few shared comparable experiences, saying, “Our workers all have brief hair, however we as soon as received a evaluation claiming a protracted hair was discovered, which turned out to be within the noodles” and “Hairs can generally come from elements in the course of the provide course of.”
This text from the Hankook Ilbo, sister publication of The Korea Occasions, is translated by generative AI and edited by workers at The Korea Occasions.