Octopus Vitality is made up of 1000+ incredible folks engaged on stuff you’d by no means anticipate, all pushing onerous in direction of a shared objective: driving the worldwide inexperienced vitality revolution. In our Highlight sequence, we’ll introduce you to a few of the sensible folks behind the scenes.
Aaliyah joined Octopus in 2019, and rapidly turned an knowledgeable to find options for purchasers as a part of our operations crew. Since then she’s shot up by way of the enterprise, changing into a crew chief, after which an Operations Supervisor, and has been doing a little superb work with the Octopus’ Black Lives Matter fund.
My identify’s Aliya, and not too long ago I have been having conversations with Octo-people throughout the enterprise to shine a light-weight on their work. I caught up with my (almost) same-name buddy Aaliyah to search out out extra about her, and what she does at Octopus…
AK: So how did you come to hitch Octopus?
Aaliyah: I used to be shifting from Stoke on Trent to Brighton a few years in the past, and was on the lookout for a customer support position that may embody what I did at college (which was Enterprise Administration and HR). I used to be on the lookout for a job that I felt I may add one thing to, really feel included and that may deliver the very best out in me. Though the vitality business isn’t one thing I’d thought of earlier than, I simply acquired a sense that Octopus had a tradition that was open and inclusive and that anybody may flourish in case your ardour for customer support was there – that is why I selected Octopus.
AK: Has Octopus lived as much as your expectations?
Aaliyah: Greater than I believed it might! I got here into the corporate as an Vitality Specialist a few years in the past, inside 6 months I used to be a Staff Chief, and now I’m an Operations Supervisor. I’m actually having fun with what I am doing – I’ve additionally been capable of do various things corresponding to engaged on Trustpilot and the Black Lives Matter Fund. It is also undoubtedly allowed me to deliver my character to the office. Beforehand I labored with a grocery store the place a number of convoluted procedures needed to be adopted. And it is undoubtedly not like that right here. In any respect.
AK: What do you do at Octopus?
Aaliyah: Tons! I take care of prospects, I take care of our Brighton operations crew and work intently with 3 beautiful groups , I work alongside 9 superb crew leaders, I’m engaged on the Octopus equality basis, and I’ve a ardour for buyer happiness. I really like my job, and I like the those who I work with. I additionally am proud to say that I actually get pleasure from placing my all in to my job, for our prospects, for our efficiency and as a enterprise and in addition on a enjoyable stage.. We have now a lot enjoyable!
AK: How would you describe life in Operations?
Aaliyah: Working in operations is admittedly enjoyable, rewarding and no two days are the identical. I spend every and on a regular basis working with my crew but additionally assembly new folks from throughout the enterprise, sharing concepts and rising collectively. Working in operations has given me the chance to study, develop and develop with so many others, whether or not they work in the identical workplace as me in Brighton or are situated on the reverse facet of the world, and for that I really feel actually fortunate!
Working in operations has given me the chance to study, develop and develop with so many others.
AK: Has working at Octopus modified the best way you concentrate on issues?
Aaliyah: I used to be all the time aware about sustainability however by no means educated myself to know on a critical stage, the size by which our world is altering by way of international warming and the way the vitality business actually impacts our local weather and international warming itself. Since being right here it is actually opened my eyes to what we’re doing at Octopus on an innovation stage. I’m proud to say I work for an organisation that actually cares concerning the well being of our planet and the folks and animals in it.
I’m making choices which might be totally different to these I’d have made beforehand surrounding my loves on this planet corresponding to trend and meals, and taking waste far more under consideration, which is one thing that Octopus has given me perspective on.
AK: Do you have got a memorable day at work?
Aaliyah: The very first thing that involves thoughts is the work that I’ve completed with Black Lives Matter Fund and the day that George Floyd was murdered. The way in which everybody at work got here collectively, to unite and begin a motion and have conversations. Since that day, I actually really feel like I discovered a spot and know who I’m and what I stand for at Octopus.
On that day I used to be speaking to Rebecca (our Advertising Director) on what we’re going to do, and I simply realised that my opinion was actually valued and the corporate I work for does actually care. Since then, a lot has modified and so many conversations have been had. I’ve heard and I realised that the place that I work for actually is a particular firm.
The way in which everybody at work got here collectively, to unite and begin a motion and have conversations. Since that day, I actually really feel like I discovered a spot and know who I’m and what I stand for at Octopus.
AK: What has been taking place inside the BLM Fund Group?
Aaliyah: Everybody that was focused on working with the BLM fund has had a say within the allocation of the fund granted by the corporate. We’ve been break up into groups and had workshops the place we got here up with proposals for our concepts. We’ve had actually good suggestions! We’ll see which proposals get chosen – so thrilling to see what occurs subsequent.
AK: What’s your Octopus maintain music?
Aaliyah: Aaliyah – Are you that any person (the singer I used to be named after – an icon!)
AK: Do you have got a piece ritual you comply with each time you are within the workplace?
Aaliyah: I attempt to get into work as early as potential to have at the very least 10 minutes to be alone to plan my day. I do that after work to consider what I’ve completed all day. It’s good to wind up or down earlier than and after the day is finished. In addition to this, my days are busy, however I actually like to search out time to dedicate myself to the groups and the people in them to catch up and help.
AK: Favorite place to be?
Aaliyah: My favorite place could be by the ocean. Any sea. I really like being by the water. Is perhaps as a result of I’m an Aquarius with a rising check in pisces (sure i like astrology!)
AK: Something you wish to do earlier than the 12 months is over?
Aaliyah: It was to discover ways to swim – in October I DID THAT!
AK: What are the should do’s in Brighton?
Aaliyah: The Music Corridor on the seafront. It’s an outside bar with dwell music. It’s good to go there and watch the sundown and have a number of drinks with associates. Additionally go bike driving on the marina! It’s actually fairly.
