Identical to meals, every electrical energy meter is given a ‘finest earlier than’ date when it’s manufactured. That is referred to as a certification date which is ready by the Workplace for Product Security and Requirements (OPSS). As soon as a meter has handed its certification date, we have to substitute it. This ensures the vitality you utilize is all the time measured precisely to the degrees specified by the OPSS and also you solely pay for the vitality you utilize.
I’ve been informed my meter wants changing, what now?
Merely click on on the reserving hyperlink within the electronic mail notifying you that your meter wants changing and choose a date and time that fits you. Do not have the e-mail useful? Don’t be concerned – you may as well guide your good meter appointment in your Octopus account.
The set up could not be simpler. Our pleasant engineer will likely be with you for about an hour per gas and if in case you have a fuel meter, we’ll substitute it on the similar time.
Why ought to I substitute my meter?
As meters grow old they could begin operating too quick or too gradual. When this occurs, the vitality you’re utilizing isn’t being measured accurately.
Do you need to substitute my meter?
Sure, we’re required to take action below governmental regulation of the Electrical energy Act 1989.
Why are you changing non-smart (conventional) meters with good ones?
Ofgem – the non-governmental regulatory physique for vitality provide – has particular guidelines round meter substitute. Their ‘Open letter on Vitality Suppliers’ Supply of the Rollout and Regulatory Obligations’ requires vitality suppliers to take all cheap steps to put in good meters for all new connections and substitute meters at home and non-domestic premises.
Conventional meters are additionally now not being manufactured or refurbished, making them more and more troublesome to pay money for.
Why would I need a good meter?
We’re putting in the newest era of good meters, often known as SMETS2. Throughout the UK, good meters are serving to create a greener vitality system. By permitting us to have higher perception into provide and demand, we are able to make higher use of renewable vitality when it’s accessible at an area stage. Take a look at what we’re doing with our Fan membership!
Upgrading to good meters can unlock massive financial savings:
- Earn rewards by collaborating in good trials like Saving Classes
- Get an additional spin on the Wheel of Fortune each month
- Unlock good vitality insights
There’s different advantages too:
- No extra submitting meter readings, the meter does it for you.
- It comes with an In-Residence Show (or IHD for brief), enabling higher insights into your hourly vitality utilization, so you may make extra knowledgeable and vitality environment friendly selections.
- SMETS2 good meters keep good even in the event you do swap suppliers (however we hope you by no means do!)
Do I’ve to pay to improve my meter?
Getting a sensible meter gained’t price you any further, identical to the set up and upkeep of conventional meters – the prices are lined in everybody’s vitality payments.
My meter is already previous its certification date, why haven’t I been contacted?
At the side of the OPSS, suppliers run service testing annually the place we spot examine meters of assorted sorts and ages. The outcomes of those checks imply that some meter certificates could be prolonged, so typically the certification date written on the meter when it was first manufactured/ put in won’t be correct.
If wanted, we are able to double-check the certification date for you, and guide a substitute as quickly as potential if crucial.
Need to know extra about good meters and the set up course of? Take a look at what to anticipate earlier than, throughout, and after your good meter set up and the way we’ve made good meter installations one thing to stay up for.
