SpaceX is providing free entry to its Starlink broadband providers for the remainder of 2024 in areas affected by hurricanes Helene and Milton.
Starlink is a satellite tv for pc web service developed by SpaceX. It makes use of a constellation of hundreds of satellites in low Earth orbit to supply high-speed web entry to customers on the bottom.
Within the wake of Hurricane Helene and Milton, SpaceX has distributed greater than 10,000 Starlink kits, which embrace the receiver that’s required to entry the service, waived month-to-month charges and enabled emergency alerts over mobile networks in affected areas.
Hurricane Helene made landfall in northwest Florida as a Class 4 storm on Sept. 26, adopted shortly by Hurricane Milton on Oct. 9, which made landfall alongside Florida’s west-central Gulf Coast as a Class 3 storm. The back-to-back hurricanes brought about catastrophic flooding, meals and water shortages and widespread energy and communication outages.
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”For these impacted by hurricanes Helene or Milton, Starlink service is now free via the tip of the yr to assist with response and restoration efforts,” SpaceX introduced Friday (Oct. 11) in a submit on X (previously Twitter).
The corporate’s choice follows plans to initially present free service for 30 days in areas hit by Hurricane Helene. Nonetheless, the next impacts of Hurricane Milton led to dropping the month-to-month service charge (usually $120 monthly) for the remainder of the yr.
Free entry to the Starlink web service is being provided to new and present residential clients throughout impacted areas of Florida, Georgia, North and South Carolina, Tennessee, Kentucky, Virginia and West Virginia. A Starlink receiver is required, which prices $349 and may be bought on-line or from a licensed retailer resembling Greatest Purchase or House Depot, in line with a buyer help article.
“On the finish of the yr, we are going to transfer you to a paid Residential subscription, tied [to] the situation you might be utilizing it in at the moment,” the help article states. “We’ll reevaluate as obligatory based mostly on situations within the space.”
Along with waiving the month-to-month charge, SpaceX additionally labored with T-Cell to allow fundamental textual content messaging (SMS), permitting customers in areas affected by the latest hurricanes to speak with family and friends, textual content 911 and obtain emergency alerts.
“If a telephone connects to a Starlink satellite tv for pc, it should have 1 to 2 bars of sign and present ‘T-Cell SpaceX’ within the community identify,” SpaceX shared in one other submit on X. “Customers could must manually retry textual content messages if they do not undergo at first, as that is being delivered on a best-effort foundation. The service works finest open air, and sometimes works indoors close to a window.”
SpaceX started launching Starlink web satellites into orbit in 2019 with the purpose of making a megaconstellation. The community has steadily expanded, with greater than 6,000 operational Starlink satellites in orbit above Earth.