AT&T clients report wi-fi service has been down for hours

AT&T is experiencing some points proper now which might be leaving clients seeing “SOS” as a substitute of their normal bars of service.

“We’re working to handle a software program difficulty that will have an effect on the flexibility of a restricted variety of our clients to connect with our wi-fi community. Protecting our clients linked is our highest precedence, so we admire their persistence as we work to resolve this difficulty,” stated AT&T spokesperson Jim Kimberly in an announcement despatched to The Verge.

Kimberly additionally stated that a proof posted by The Cell Report was inaccurate. That outlet stated AT&T discovered internally {that a} failure at a switching middle “has resulted in a cascade of issues, together with service delays, the shortcoming to provision new SIM playing cards, and, for a lot of, an entire lack of community connectivity” that will primarily have an effect on iPhones and different Apple units.

Customers on Reddit have additionally reported service points on some Android units.

On Tuesday afternoon, there was additionally a spike in person experiences on Downdetector. There was a dip in experiences because the peak, however whereas writing this text, the Downdetector graph has began to creep up once more.

Replace, August twenty seventh: Added assertion from AT&T spokesperson.