Hong Kong-based airline Cathay Pacific Airways has canceled 90 flights this week as a result of an engine part challenge affecting its Airbus A350 fleet.
The agency initially canceled 48 flights on Tuesday and 20 on Wednesday earlier than axing one other 22 from Thursday to Saturday.
All of the flights canceled this week are for regional locations aside from one long-haul flight on Monday, the airline stated.
The canceled flights on Tuesday and Wednesday included routes between Hong Kong and cities akin to Sydney, Osaka, Tokyo, Taipei, Bangkok, and Singapore.
The airline introduced on Tuesday that each one affected vacationers had been notified and supplied with different journey choices.
To assist passengers modify their journey plans, Cathay Pacific waived ticket change charges, together with fees for rebooking and rerouting.
The flight cancelations adopted a part failure on Monday that led Cathay Pacific to floor and examine its complete Airbus A350 fleet.
The inspection discovered that 15 planes required gas line repairs, six of which have been mounted and cleared to function as of Wednesday.
Cathay Pacific stated no additional flight cancelations had been anticipated, and all affected plane are anticipated to renew operations by Saturday.
The cancelations have brought about confusion and frustration amongst clients, lots of whom needed to make last-minute journey rearrangements.
Lim and his household from Singapore had been trying ahead to their five-day journey to Hong Kong when their Tuesday flight was delayed after which canceled.
They had been later rebooked on a flight departing 12 hours later than initially scheduled.
“We’re very upset in the way in which Cathay has dealt with this challenge,” Lim stated. “Till now, nobody has come to tell us the reason for the delays and cancelations. I needed to google media studies to search out out what occurred. They don’t actually have a assertion on Fb.”
Complaints about canceled flights have additionally surfaced on the Chinese language social media platform Xiaohongshu, the place customers touring from Hong Kong to Singapore and different cities voiced their frustration over disrupted journey plans.
