Buyer expertise and information monetisation options supplier Comviva and Amazon’s cloud unit, Amazon Internet Companies (AWS), introduced a partnership on Monday to supply a next-generation software-as-a-service (SaaS) mannequin to Communication Service Suppliers (CSPs). AWS will allow Comviva to construct a cloud-first, synthetic intelligence (AI)-driven technique to attain quicker time to market and drive non-linear income progress, the corporate mentioned.
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SaaS Mannequin for Communication Service Suppliers
Constructed on AWS, Comviva will supply CSPs next-generation software program merchandise and platforms by way of a SaaS mannequin. Each corporations are additionally collaborating in areas resembling product modernisation, competency growth, tradition transformation, enterprise progress, and generative AI enablement.
“Cloud options supply telecom operators a definite benefit in attempting new methods and enterprise fashions that may assist them decide the very best route for delivering enterprise worth,” mentioned Rajesh Chandiramani, Chief Government Officer at Comviva. “By combining our experience in buyer expertise and information monetisation with AWS’s unparalleled capabilities in SaaS and AI, we’re poised to cut back dangers, optimise prices and drive unprecedented worth for our purchasers globally.”
Increasing Developer Productiveness
Comviva’s core platforms throughout DigiTech, MarTech, RevTech and FinTech are set to leverage Amazon Bedrock to enhance product experiences with AI and GenAI-driven use instances tailor-made to its clients.
This integration extends to Comviva’s service administration platform, empowering service desk brokers with AI-powered operations for quicker and extra environment friendly service decision. Moreover, Amazon Q, a GenAI-powered assistant, can also be being explored to spice up developer productiveness and embed AI throughout growth environments.
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Digital Transformation
V G Sundar Ram, Head of Enterprise Growth, AWS India and South Asia, mentioned, “This affiliation aligns with our dedication to serving to organisations speed up their digital transformation journeys by offering scalable, safe, and progressive expertise options.”
Comviva can also be centered on upskilling its workforce on AWS applied sciences, with over 2,000 workers being skilled and authorized in areas resembling modernisation, digital expertise and expertise instruments.