Highlight on… Nick, warmth pump installer

Technically, I’m a low carbon heating assist engineer. However be at liberty to name me a specialist plumber, it’s fewer syllables haha.

Effectively prepare, that is going to take some time! I began in College with a inventive course in Design and graduated with a level in wonderful artwork sculpture. It may appear fairly totally different to what I do now, however the course was targeted on utilizing plenty of supplies to construct and create fascinating merchandise – so not as totally different as you’d suppose!

I spent my mid 20’s caring for my unwell mom and dealing in bars and eating places. After a two-year break, I ventured into totally different industries together with constructing and manufacturing the place I discovered plenty of invaluable abilities.

Designing issues and making stuff, having the ability to take issues aside and visualise a brand new strategy to put them collectively – that is been my life. I can work with any supplies to create one thing very well, so moving into engineering truly made sense for me.

I utilized after my spouse and I purchased a flat and I switched our electrical energy supplier to Octopus after thorough analysis. They actually aligned with my values so I made a decision to use for a task on a whim. I rapidly progressed and I’m on the trail to changing into an installer now which is thrilling.

I’ve labored in plenty of totally different industries and I’m simply so comfortable I’ve discovered someplace I may be for the lengthy haul. There’s a lot room for profession development, it’s simple to be enthusiastic about your future right here. I’ve been right here for over 2 years and I simply find it irresistible. From backside to high, everybody at Octopus is pleasant, keen to talk, and open to new concepts.

So, my position is to enter our buyer’s properties to put in warmth pumps. Sometimes, we go in small teams of three or 4, divide the work and get began. The very first thing we do is clarify to the shopper what we’re about to do as a result of on the finish of the day, their happiness is what issues. We then get began on the pipework to alter the radiators and we match the warmth pump. It’s fairly a technical course of that takes a number of days, however I’d say we’ve perfected the set up course of.

Aside from getting all of the technical facets proper, I’m all the time acutely aware of constructing positive the method is nice for the shopper. It may be an inconvenience to get work finished in your house, and it’s necessary to make it as simple and pain-free as attainable.

We’re a quick rising firm and while that’s thrilling, it means we’re continuously hiring and coaching new individuals. So, it may be numerous work however it’s fulfilling to see individuals you’ve educated actually develop into their roles.

There are such a lot of! However one from the opposite week involves thoughts, the place a job had a bunch of challenges that made it fairly a troublesome set up. It occurs fairly hardly ever so we made an additional go to to the property to verify every part was working because it ought to. On this case, we stayed till midnight on Friday to complete up all the ultimate bits and I even returned on Monday to do some additional rendering and portray work so every part appeared as good as attainable. Fortunately, due to all of my earlier work expertise, I’m capable of do numerous random advert hoc jobs for our prospects to verify they’re comfortable. I received a textual content message from him that week saying it meant every part to him that I’d gone the additional mile to verify the job was nicely finished. These are the moments you bear in mind.

Positively, the individuals I work with. It sounds cliche, however I’ve made greatest mates for all times right here. Now we have a lot banter between us and day-after-day brings laughter and pleasure.

It is good as a result of we have got a great deal of individuals, and every individual simply brings new vibrancy into the corporate. We’re additionally rising increasingly more numerous, which is massively necessary. It’s about constructing groups and careers for individuals.

Include an open thoughts and a assured, constructive angle. You don’t need to know all of it, to know you possibly can study all of it. And don’t be afraid to ask for assist, there’s all the time somebody right here for you.