Octopus Vitality is made up of three,000+ improbable individuals engaged on stuff you’d by no means count on, all pushing laborious in direction of a shared aim: driving the worldwide inexperienced vitality revolution. In our Highlight collection, we’ll introduce you to among the good individuals behind the scenes. (Fancy becoming a member of them? Browse Octopus jobs!)
Octopus Vitality Companies are the good crew that convey our inexperienced merchandise on to our buyer’s houses. Meet Ceri, the crew chief answerable for getting our sensible meters and warmth pumps from the warehouse to your entrance door.
Samsam: Hello, what’s your present function at Octopus?
Ceri: I am a Workforce Supervisor in our Distribution web site for Octopus Vitality Companies, the place I handle a crew of 15 Drivers & Warehouse Ops Specialists.
Samsam: Cool! And what does your division do precisely?
Ceri: My crew runs the tip to finish warehousing and distribution operations protecting low carbon tech, like Photo voltaic set up programs and Warmth Pumps. We cowl the whole lot from ordering the products to creating the ultimate supply. This lets our engineers dive straight into the set up as soon as they’re there.
Samsam: What drew you to Octopus and this function?
Ceri: I studied journey and tourism and labored in a bunch of various fields after faculty. I hung out working in retail, hospitality and even had a beautiful job working in logistics for a florist. I utilized at Octopus as a result of I needed to strive one thing new. And with my background in logistics and administration, this function made quite a lot of sense for me.
Samsam: You joined 6 months in the past – how have you ever loved your first half-year on the job?
Ceri: Yeah, I adore it. A TV advert drew me in, and after I got here in for my first interview, I simply fell in love with the place. The vibe you get if you stroll by way of the door may be very totally different to wherever else. It is only a actually pleasant place, and the persons are pretty.
Samsam: Are you able to inform me a little bit bit extra about your each day?
Ceri: I become involved in every kind of issues. We’re continually pondering of recent methods to make our roles extra environment friendly, so these days I’ve spent quite a lot of time introducing a brand new tech system and automation that can make the whole lot run smoother. We’re additionally switching up the groups so one shift picks, while one other packs the gadgets – that approach they’re not in one another’s approach. Most of my days are about managing how we’re working collectively, and creating methods to make it even higher.
The primary merchandise we work with are warmth pumps and photo voltaic panels. We work with totally different corporations that offer us with the components that we’d like, like copper fittings, cylinders and radiators to create an set up pack. There are over 1,000 particular person elements from cables to radiators in a single set up pack, bespoke for each set up, we put nice effort so our prospects obtain the perfect resolution for his or her wants.
Our method is to at all times put the client first. We at all times go above and past to ensure they’re completely happy. Whether or not that’s sending them an Octopus plushie or delivering gadgets early as a birthday present.
Samsam: What classes have you ever learnt?
Ceri: I’ve learnt a lot being right here. My drawback fixing abilities are fairly nice lately. There are days we get a final minute name to put in an entire avenue of photo voltaic panel programs, which requires quite a lot of prep and organisation. Some installations can take days to finish so you may think about how a lot tools must be organized. Managing my time could be fairly difficult; our work requires quite a lot of time and a focus to element as we need to be sure that every buyer order is ideal. So, being well-organised is essential!
Samsam: What has it been like managing a crew of 15?
Ceri: Managing an enormous crew and plenty of logistics is usually a lot; it requires quite a lot of foresight and pondering forward. A whole lot of my function is drawback fixing and managing the logistics and challenges that come up on a each day, so my crew’s job is as simple as potential.
It’s tremendous rewarding on the finish of the day, when all of the challenges have been solved, my crew is completely happy and the client will get the supply and product completely.
Samsam: What’s it like working with the crew?
Ceri: Octopus Vitality Companies has about 750 members total, and the broader crew is consistently rising. I really like working with my crew. Everybody works actually laborious and goes above and past every day.
We at all times attempt to get the person who picked the job to ship it as properly. It provides a private contact and it’s good for them to see their laborious work has paid off.
Ceri: I come from a household of plumbers as my dad and my brother personal their very own plumbing enterprise, so it is good to have the ability to discuss to them about one thing associated to their area. To start with, it was fairly daunting. I bear in mind pondering ‘properly, how am I ever going to study all these several types of cable and plumbing components?’. However now, somebody can learn off a random half code and I do know what it’s. So I feel it is very nice to have really realized one thing fully totally different to what I am used to.
Additionally, we’ve received a cool slide within the workplace that my children love!
Samsam: What’s the most enjoyable and fulfilling a part of your function?
Ceri: On daily basis is a brand new expertise – and I like a problem. It’s laborious work nevertheless it’s good to see that it pays off and our prospects are completely happy.
I additionally love how a lot you may develop and develop in your function. They actually spend the money and time on investing in individuals; it makes a distinction.
Samsam: What’s it like being a girl in a male-dominated area?
Ceri: To be sincere, you do not actually discover it on a each day foundation. I’m positive it’s because everybody’s so welcoming and welcoming. Plus, we’re tremendous cautious on the subject of hiring, and we do our greatest to get sort and open individuals on our groups, so everybody will get alongside.
Samsam: Do you may have any recommendation for anyone wanting to interrupt into your area?
Ceri: I say simply go for it! Bounce in since you study a lot and it’s so value it.
Fast Hearth Spherical
Should-do work ritual?
Go across the constructing and see everybody and say good morning to everybody. I really feel like I can not begin work till I’ve really stated good morning to everybody.
Hobbies?
Arts and crafts with my children
What’s your favorite place on the earth?
Is that this the place I ought to say octopus? Haha
Properly, apart from Octopus I really like Scotland, the place my dad’s from.
What’s one factor that you just actually need to do that 12 months?
Full my HR course, and take my children to Italy.
Favorite truth?
A male penguin will search the entire seashore for essentially the most good pebble to provide to a feminine penguin.
