A Vancouver mother says she desires Uber to carry certainly one of its drivers accountable for leaving her 14-year-old daughter in a parking zone in Burnaby.
Brenna Ricci frequently makes use of Uber to get her teenage daughters from college to their dance classes, which they absorb separate places greater than 20 minutes aside.
On Tuesday, the Uber driver picked up each women from their Burnaby college and drove them to her 13-year-old’s lesson at Dance Collective on Lougheed Hwy.
“This time, he dropped off the primary baby after which determined to name me and say that he wasn’t going to drop off my second baby,” Ricci advised CTV Information.
Along with her little sister already inside taking her lesson, 14-year-old Elia Ricci began to panic.
“I used to be type of simply freaking out as a result of my cellphone’s useless. I can not name anybody; cannot e-book my very own Uber now,” mentioned Elia.
She was a 20-minute drive from her dance studio Dancin’ Stars and greater than a half-hour from house.
“I referred to as my different daughter, who was already in her dance studio, in a panic, and I stored calling her till she picked up. I had her run out of the dance studio in her ballet uniform, looking out frantically for her sister,” mentioned Brenna.
Fortunately, she was capable of get by way of and join the 2 teenagers.
The entire ordeal has left the household shaken and cautious of utilizing Uber once more.
“I used to be freaking out and panicking and getting actually scared,” mentioned Elia.
Brenna mentioned she’s reached out to Uber thrice to get solutions on what, if any, repercussions the motive force will face. She says the corporate has been obscure.
“I’m not that hopeful that there shall be a correct decision in a timeline that I need,” Brenna mentioned. “I would like this rectified earlier than later in order that this does not occur to anybody else.”
Uber advised CTV Information it’s wanting into the matter, reaching out to the motive force to determine what occurred.
