On this newest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com editor Judy Mottl about how the legacy retailer is reworking the client expertise.
On this newest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com editor Judy Mottl about how the legacy retailer is reworking the client expertise.
| by Judy Mottl — Editor, RetailCustomerExperience.com & RewardsThatMatter.com
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