Reliance Jio, India’s largest telecom operator, stated that it has taken a number of actions to make its system safer for customers since August. The Telecom Regulatory Authority of India (TRAI) together with the Division of Telecommunications (DoT) has instructed the telcos to make their methods safer for the customers. Indian customers have lengthy been scammed by fraudsters by means of spam SMSes and calls.
“Since early August, we’ve got taken a number of actions, as service suppliers, in collaboration with the federal government, and we’ve got blocked numerous numbers to make the system safer. All this has been attainable due to the efforts and portals developed by DoT and we’re positive that the complaints will cut back additional going forward. We’re additionally blocking messages which aren’t whitelisted and I count on this to restrict frauds,” stated U.Okay. Srivastava, President, Reliance Jio.
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Bharti Airtel has additionally equipped its networks to guard customers from spam calls and SMSes. Airtel lately introduced the combination of its AI answer within the networks that alerts the purchasers about suspected spam calls and texts in actual time.
The telecom operators have additionally carried out the system to whitelist SMSes from enterprises carrying OTT hyperlinks, URLs, and APKs. That is nonetheless being carried out at a bigger scale and will contribute to creating the telecom world a safer expertise for customers.
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“The DoT has taken a number of initiatives to guard our on-line world however regardless of that, cybercrimes are solely rising. Each day we discover individuals dropping cash and we are attempting to determine why that is happening. Sim card fraud is one other problem we face within the ecosystem,” stated Lt Gen M U Nair, Nationwide Cybersecurity Coordinator (NCSC).
