Our power specialists present end-to-end buyer help from Leicester, Brighton, London and past. All our employees are a part of little mini-teams of
This manner, our clients at all times have an amazing expertise, and sometimes find yourself speaking to the identical few specialists each time they want our assist!
Meet the groups working in Brighton.
We’re Group H.
H is for hardworking, but in addition for HUNGRY, which is nice as a result of we exit consuming and consuming on a regular basis. What’s the purpose of residing in Brighton for those who’re not going to benefit from the 900 pubs and bars in London-by-Sea, proper?
So who’re we? It’s a query we frequently ask ourselves, particularly on a Tuesday morning after a financial institution vacation weekend. That is what we will inform you for positive:
Group chief extraordinaire Ines Amorelli, who moved from Leicester to move up one of many first ever Brighton groups
Richard (Wealthy is an enormous board sport lover. Favorite one: Ticket To Trip)
Izabela (a Buddies fanatic who retains trivia playing cards by her desk always, claims she will be able to make the most effective tiramisu in Transylvania)
Alanah (she says there may be actually nothing fascinating about her, although she does have a scorching tub in her backyard!)
Charlotte (who did criminology and psychology at college)
Hayley (who lives in a cottage in the course of the countryside and has a child Schnauzer referred to as Esme, the poshest canine’s identify ever)
Rob (the newby of the crew)
Group H solely got here into existence in February 2019 so we haven’t been collectively that lengthy, however all of us have a number of enjoyable and work very well collectively. We’re actually enthusiastic about our transfer from Shoreham-by-Sea to the guts of Brighton. Occasion time! Yay! Ines particularly in order she lives concerning the size of a double-decker bus from the brand new web site. Not that we’re jealous. Oh no.
Our greatest power recommendation to clients is take a look at your payments! Attempt to work out what’s costing essentially the most to run and see for those who can modify your behaviour. You’ll be rewarded with decrease power payments. We wish to provide you with a refund! Assist us…
We talked about on the high that there are 900 pubs and bars in Brighton. However it wasn’t at all times the case. In 1800 there have been 41 inns and taverns in Brighton. But extremely, that meant there was one inn for each 30 homes. If that was the case now, there’d be a pub on each single avenue. Which doesn’t sound dangerous, does it?
Group J please, choose up the cellphone I am on the request line…
You may not know this however while you be part of Octopus Vitality and your account is created, you get assigned a crew to take care of you. If you’re one of many luckiest clients, you’re assigned to Group J!
We begin with Lisa (Group Chief), who’s severely in love with resident Good Boy Max. He’s smooth, good-looking and desperate to please. Max, in fact, is a springer spaniel and used to work as a gun-dog (no, actually).
Lisa’s crew contains
- Barry (presumably the largest Harry Potter fan on the planet, although he’s a Muggle)
- Joshua (who loves checking out payments)
- Alex, (who’s vegan and loves yoga, rock-climbing and pole-dancing)
- Eleanor (who walks her cat to the off-licence – every to their very own, proper?)
- Corey (who’s 23, and he has an enormous tattoo and a beard so Brighton is hipster heaven for him)
- Freya (who used to reside within the Philippines conserving whales, sharks and turtles and is messianic about saving the planet)
- Adam (who hikes to work for 90 minutes every method in specialist strolling boots for enjoyable… ‘nuff mentioned)
We work laborious to ensure your journey with Octopus is nice from the beginning. We verify that we’ve got taken the newest readings out of your earlier provider. We provide you with all the data you could possibly ever require (presumably extra!) And we’re fanatical about ensuring you’re getting the most effective worth for cash. Nice customer support from an actual human being is an added bonus!
We be taught as a crew find out how to keep away from errors taking place once more. This might be actually something, from bettering our emails, suggesting modifications to your on-line account or popping spherical your home to do a spot of gardening. (OK, we lied concerning the gardening.)
We love problem-solving and sharing our nice win moments. If one thing goes fallacious (see observe above about being actual people), all of us work collectively to repair it. We be taught as a crew find out how to keep away from these errors taking place once more. This might be actually something, from bettering our emails, suggesting modifications to your on-line account or popping spherical your home to do a spot of gardening. (OK, we lied concerning the gardening.)
Ours is the most effective crew as a result of we’re in Brighton and we acquired to go to Wembley within the semi-final of the FA Cup – so we all know all about crew spirit, and being the little guys taking over the Massive Six.
If we had one piece of recommendation for our clients it might be to maintain a eager eye on the tariffs you’re on and take a look at your Unit Fee and Each day Standing Cost when evaluating tariffs/suppliers. It will guarantee you’re getting the most effective deal potential!
We like a very good board sport in Brighton so that you’re prone to catch us at lunchtime or after work hunched over Sushi Go! or Timelines. Not that we’re aggressive, although come to consider it Richard from Group H hasn’t been seen since beating Barry in Group J about three weeks in the past. We kinda miss him. Should get a brand new Richard quickly…