Microsoft AI options are utilized by over 85 % of Fortune 500 corporations to form their future, in line with the corporate. In a current research commissioned by Microsoft and carried out by IDC, companies investing in generative AI are seeing important returns. The research discovered that for each greenback spent on AI, organisations are realising a mean return of USD 3.70, stated Alysa Taylor, Chief Advertising Officer, Industrial Cloud and AI at Microsoft. This discovering highlights AI’s rising potential to reshape industries, optimise operations, and drive lasting enterprise worth.
Additionally Learn: AI Reworking World Companies Throughout Industries: Microsoft Ignite 2024
200+ Success Tales of AI Transformation
As of November 26, 2024, Microsoft has over 200 real-life examples of how organisations are leveraging Microsoft’s AI capabilities to drive influence and transition to an AI-powered future. Clients world wide have reported important enhancements in worker productiveness with AI options, Microsoft stated. Within the story forward, which is sort of detailed, we are going to discover over 200 tales of corporations which have embraced AI and shared their AI transformation journeys, in line with Microsoft.
Enriching worker experiences Utilizing AI
1. Accenture and Avanade launched a Copilot enterprise transformation apply, supported by Microsoft, and co-invested in new capabilities, options and coaching to assist organisations securely and responsibly reinvent their enterprise capabilities with generative and agentic AI and Copilot applied sciences.
2. Financial institution of Queensland Group is utilizing Microsoft 365 Copilot, with 70 % of customers saving two-and-a-half to 5 hours per week.
3. Canadian Tire Company moved its information from on-premises techniques to Microsoft Azure and constructed digital assistants utilizing Azure OpenAI Service, and now greater than 3,000 company workers save 30 to 60 minutes a day utilizing its ChatCTC digital assistant.
4. Cathay leverages Microsoft 365 Copilot to streamline conferences and handle data extra successfully, lowering time-consuming duties and fostering creativity.
5. Clifford Probability adopted Microsoft 365 Copilot to streamline duties, automate processes and improve collaboration. Attorneys use it to draft and handle emails and guarantee compliance, permitting them to deal with complicated authorized work and enhance productiveness.
6. DLA Piper selected Microsoft 365 Copilot to spice up productiveness for operational and administrative groups, saving as much as 36 hours weekly on content material technology and information evaluation.
7. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 commonplace working procedures to streamline customer support operations and enhance information entry throughout groups, slicing creation time from one hour to 10 minutes.
8. Harvey makes use of Azure OpenAI to simplify routine duties throughout a whole lot of legislation companies and authorized groups, with one company lawyer saying he saved 10 hours of labor per week.
9. KMS Lighthouse enhanced its information administration platform with Microsoft Groups and Dynamics 365 integration, enabling customers to leverage KMS Lighthouse with out having to modify functions. And with Azure OpenAI Service, corporations can create related content material extra shortly inside the KMS Lighthouse software.
10. Localiza&Co, an organization within the mobility business in Latin America, carried out Microsoft 365 Copilot to automate processes and enhance effectivity, and decreased 8.3 working hours per worker monthly.
11. Medigold Well being makes use of Azure OpenAI Service to considerably scale back the time that clinicians spend writing stories throughout their session and administrative time.
12. PIMCO constructed ChatGWM with Azure AI Studio, a complete platform that gives the power to ask questions, obtain responses and confirm solutions multi functional place, so groups can spend extra time participating shoppers and having deeper conversations.
13. SACE, an Italian finance and insurance coverage agency, is utilizing Microsoft 365 Copilot and Viva to spice up productiveness and unlock worker potential whereas enhancing general well-being — and productiveness enchancment information from the primary 9 months of implementation reveals a 23 prcent enhance.
14. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into day by day instruments and, in consequence, writing code now takes two hours as a substitute of eight, chatbots launch in 10 days as a substitute of three months and shows are ready in 45 minutes as a substitute of six hours.
15. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
16. Amadeus empowers its groups to focus their time and abilities on value-added duties with Microsoft 365 Copilot, by summarizing e-mail threads, chat or transcripts and summing up data from numerous sources.
17. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
18. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving workers doubtlessly 15 % of time beforehand spent on administrative duties.
19. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers workers to leverage the ability of generative AI whereas focusing on the very best stage of knowledge security and accountable use of the device.
20. Axon Enterprise developed a brand new AI device with Azure OpenAI Service referred to as Draft One, leading to an 82 % lower in time spent on stories, which freed up officers to interact extra with their neighborhood.
21. Aztec Group enhanced productiveness and consumer expertise by trialing Microsoft 365 Copilot with 300 employees, uncovering “limitless” use instances and plans for a wider rollout.
22. Bader Sultan & Bros. Co. W.L.L carried out Microsoft 365 Copilot to boost worker productiveness and pace up buyer response occasions.
23. Bancolombia is utilizing GitHub Copilot to empower its technical staff, attaining a 30 % enhance in code technology, boosting automated software adjustments to a mean of 18,000 per yr, with a charge of 42 productive day by day deployments.
24. BaptistCare Neighborhood Companies is utilizing Microsoft 365 Copilot to avoid wasting workers time as they navigate workforce scarcity challenges, permitting them to focus extra on the individuals they look after.
25. Barnsley Council was recognised as “Double Council of the Yr in 2023” for its implementation of Microsoft 365 Copilot, which modernised operations and decreased administrative duties, resulting in improved job satisfaction and elevated creativity.
26. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all workers, capabilities and areas, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
27. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary take a look at, customers estimate that Microsoft 365 Copilot may save them as much as half-hour per day.
28. Buckinghamshire Council deployed Microsoft 365 Copilot with employees reporting productiveness enhancements, high quality enhancements and time financial savings, that are enabling the completely different groups to do extra with much less.
29. Campari Group adopted Microsoft 365 Copilot to assist workers combine it into their workflow, leading to time financial savings of about two hours every week from the help of routine actions reminiscent of e-mail administration, assembly preparation, content material creation and talent acquisition.
30. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
31. CDW used Microsoft 365 Copilot to enhance work high quality for 88 % of customers, enabling 77 % to finish duties sooner and growing productiveness for 85 % of customers.
32. Chi Mei Medical Middle is lightening workloads for medical doctors, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
33. E.ON is targeted on Germany’s power transition, leveraging Microsoft 365 Copilot to handle the complicated grid in real-time, growing productiveness and effectivity for its workforce.
34. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile stories, enabling workers to focus on extra strategic and fulfilling actions as a substitute of spending six hours in conferences.
35. EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
36. Farm Credit score Canada carried out Microsoft 365 Copilot, which resulted in time financial savings on routine duties for 78 % of customers, with 30 % saving 30 to 60 minutes per week and 35 % saving over an hour per week, permitting workers to deal with extra value-added duties.
37. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalise buyer interactions, with workers citing a 20 % to 50 % time financial savings.
38. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for inventive work and help administrative-heavy processes, information evaluation and report technology, permitting employees to deal with outreach and fewer time doing paperwork.
39. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra individuals, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
40. Honeywell workers are saving 92 minutes per week — that is 74 hours a yr! Based on Microsoft, Statistics are from an inner Honeywell survey of 5,000 workers the place 611 workers responded.
41. Perception workers utilizing Copilot are seeing 4 hours of productiveness gained per week from information summarisation and content material creation.
42. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimising shows and enhancing communications.
43. Kantar is harnessing the ability of Microsoft 365 Copilot by lowering pricey, time-consuming IT processes and boosting productiveness for workers.
44. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of consumer supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
45. LGT is launching Microsoft Copilot LGT to enhance effectivity, displaying customers save a mean of an hour every week even within the pilot section.
46. Lotte Inns & Resorts has been creating a brand new work tradition that permits workers to work extra effectively and deal with the character of the work by adopting Microsoft Energy Platform for automation.
47. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours monthly, liberating up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced power transition by lowering their carbon footprint.
48. McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to remodel its operations, leading to a big enhance in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
49. McKnight Basis adopted Microsoft 365 Copilot for all employees, saving time, growing productiveness and liberating area to deal with strategic priorities.
50. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties and guarantee information safety, in the end enhancing effectivity and consumer satisfaction.
51. Motor Oil Group is attaining exceptional effectivity beneficial properties by integrating Microsoft 365 Copilot into its workflows, with employees spending minutes on duties that used to take weeks.
52. Nagel-Group makes use of Azure OpenAI Service to assist workers shortly entry data which saves time, creates effectivity and transparency, and results in higher-quality solutions general.
53. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for day by day productiveness and information evaluation and insights and Microsoft Copilot for Safety to shortly analyse thousands and thousands of safety occasion logs and permit engineers to deal with extra vital areas.
54. NFL Gamers Affiliation built-in Azure AI Companies and Azure App Service into their video overview course of, lowering overview time by as much as 73 %, considerably growing effectivity and enhancing participant security by means of constant rule enforcement.
55. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionising how data is shared and making automation part of day by day work.
56. Onepoint developed a safe conversational agent based mostly on Azure OpenAI, which delivers productiveness beneficial properties of between 10 % and 15 % throughout all enterprise strains.
57. Orange Group has over 40 use instances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to help workers of their day-to-day duties, enabling them to focus on larger value-added actions.
58. Oxford College Hospitals NHS Basis Belief carried out Microsoft 365 Copilot to enhance employees report productiveness by saving one to 2 hours every week, or easy formatting duties all the way down to a matter of seconds, enabling extra assets to ship frontline providers.
59. PA Consulting reworked its gross sales operations with Microsoft 365 Copilot, so its individuals can make investments extra time on the actions which have the most important influence for shoppers and maximise the strategic worth they supply.
60. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, lowering handbook duties and summarising stories for its 110,000 workers.
61. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
62. PKSHA Know-how is optimising their time on important work by growing effectivity in assembly preparations, information analytics and ideation with the assistance of Microsoft 365 Copilot.
63. Windfall has collaborated with Nuance and Microsoft to speed up improvement and adoption of generative AI-powered functions, serving to enhance care high quality and entry and scale back doctor’s administrative workloads.
64. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever potential, permitting employees to deal with their areas of experience, delivering even higher science-backed options for shoppers.
65. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving at the very least one minute off every transaction, permitting sellers and account managers to focus their experience on responding to prospects’ wants with evaluation, creativity and flexibility.
66. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to investigate contract clauses and supply real-time snapshots, shifting guesswork into data-driven decision-making.
67. Scottish Water carried out Microsoft 365 Copilot, lowering mundane duties to a minimal and thus liberating up time for workers to work on the extra significant duties.
68. Shriners Youngsters’s developed an AI platform permitting clinicians to simply and securely navigate affected person information in a singular location, enhancing affected person care and enhancing the effectivity of their healthcare providers.
69. Siemens is leveraging Azure OpenAI Service to enhance effectivity, reduce downtime and deal with labor shortages.
70. Softchoice workers are experiencing firsthand how Microsoft 365 Copilot can rework day by day workflows, realising productiveness beneficial properties of 97 % discount in time spent summarising technical conferences and as much as 70 % much less time spent on content material creation.
71. Syensqo utilised Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inner information administration, decision-making and general effectivity.
72. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionise its telehealth operations, automating routine duties, boosting effectivity and growing productiveness.
73. Telstra developed two cutting-edge generative AI instruments based mostly on Microsoft Azure OpenAI Service: 90 % of workers are utilizing the One Sentence Abstract device, which resulted in 20 % much less follow-up buyer contact, and 84 % of customer support brokers are utilizing the Ask Telstra answer.
74. Topsoe achieved 85 % AI adoption amongst workplace workers in seven months, considerably enhancing productiveness and enterprise processes.
75. Torfaen County Borough Council utilised Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and youngsters’s providers groups, with additional rollouts deliberate.
76. Trace3 leveraged Microsoft Copilot to streamline and improve processes throughout the enterprise and with shoppers, reminiscent of lowering the time it takes HR recruiting managers to answer candidates inside a few days as a substitute of a number of weeks.
77. Unilever is reinventing their advertising course of with Copilot, saving time on briefing duties, routinely pulling in related market information, content material and insights to speed up marketing campaign launches.
78. Uniper SE carried out Microsoft 365 Copilot to scale back time spent on handbook and repetitive duties and assist employees deal with extra urgent work, reminiscent of creating enhanced options to hurry up the power transition.
79. Unum Group constructed a customized AI software to go looking 1.3 terabytes of knowledge with 95 % accuracy utilizing Azure OpenAI Service.
80. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
81. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Companies to ship workforce analytics and actionable insights for greater than 50,000 prospects.
82. Digital Dental Care developed an AI software Good Scan that leverages Microsoft Azure to scale back paperwork for cell dental clinics in faculties by 75 % and frees dentists to dedicate extra time to affected person care.
83. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60 % enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to a couple minutes, elevated inclusivity and enhanced communication with college students and oldsters.
Additionally Learn: Microsoft Says AI Demand Continues to Exceed Its Accessible Capability
Reinventing buyer engagement
84. Air India leveraged Azure OpenAI Service to develop a digital assistant that has dealt with practically 4 million buyer queries with full automation, considerably enhancing buyer expertise and avoiding thousands and thousands of {dollars} in buyer help prices.
85. Cradle Fund, devoted to nurturing startups in Malaysia, launched an AI-driven chatbot to spice up person interplay and enhance public engagement. Consumer engagement quadrupled whereas decision time was decreased from two days to a couple clicks. Cradle additionally decreased customer support prices by 35 %, elevated worldwide interactions by 40 % and elevated day by day common visits 10-fold.
86. Doctolib, a number one eHealth firm in France, leverages Microsoft know-how to develop an AI-powered medical assistant, integrating each Azure OpenAI Service and Mistral Giant on Azure.
87. Docusign used Azure AI to develop its Clever Settlement Administration (IAM) platform, which helps thousands and thousands of workflows, lowering contract processing occasions and enhancing buyer satisfaction with superior AI-powered analytics.
88. Holland America Line developed a digital agent utilizing Microsoft Copilot Studio that acts as a digital concierge on their web site to help new and present prospects and journey advisors, which has achieved a powerful decision charge and is at the moment dealing with 1000’s of conversations per week.
89. Jato Dynamics used Azure OpenAI Service to automate content material technology, serving to dealerships save roughly 32 hours every month.
90. Kenya Purple Cross labored with Pathways Applied sciences to develop a psychological well being chatbot in Azure AI.
91. LALIGA is delivering a seamless fan expertise and AI insights with Azure Arc, utilizing AI in Azure for optimising match scheduling and different key operations.
92. Legrand used Azure OpenAI Service to scale back the time to generate product information by 60 % and enhance buyer help interactions with quick, correct data.
93. Mars Science and Diagnostics used the Azure AI catalog to construct generative AI apps to boost accuracy and extract information insights shortly, serving to pets with important, undiagnosed circumstances obtain the care they require sooner.
94. NBA is utilizing Azure OpenAI Service to hurry up the time to market, serving to followers join with the league with personalised, localised insights to boost the fan expertise.
95. Orbital Witness embraced the usage of giant language fashions (LLMs) in Azure OpenAI to construct its revolutionary AI Agent software, Orbital Copilot, which may save authorized groups 70 % of the time it takes to conduct property diligence work.
96. Parloa took a “voice-first” strategy and created an enterprise-grade AI Agent Administration platform to automate buyer interactions throughout cellphone, chat and messaging apps, stated Microsoft.
97. Zurich Insurance coverage Group used Azure OpenAI Service to develop superior AI functions that led to extra correct and environment friendly threat evaluation evaluations, accelerating the underwriting course of, lowering turnaround occasions and growing buyer satisfaction.
98. Absa has adopted Microsoft Copilot to streamline varied enterprise processes, saving a number of hours on administrative duties every day.
99. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the ability of the linked cloud providers and making a synergy that drives AI transformation throughout industries.
100. Acentra Well being developed Medscribe, an online software that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare providers inside 24 hours, lowering the time spent on every attraction letter by 50 %.
101. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup, and it has began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and get in touch with facilities.
102. Ally Monetary is utilizing Azure OpenAI Service to scale back handbook duties for its customer support associates, liberating up time for them to interact with prospects.
103. BMW Group optimises the shopper expertise, connecting 13 million lively customers to their automobiles with the MyBMW app on Azure, which helps 450 million day by day requests and three.2TB of knowledge processing.
104. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion charge and income.
105. Bradesco Financial institution built-in Microsoft Azure into its digital assistant, BIA, leading to decreased response time from days to hours, enhancing operational effectivity and consumer satisfaction.
106. Capgemini Mexico built-in GitHub Copilot to help scalable AI implementations, which has led to improved buyer experiences and elevated effectivity.
107. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving important time for workers every week.
108. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimise product sheet categorisation and enhance buyer satisfaction.
109. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI device utilized by gross sales brokers to offer prompt entry to complete product and buyer answer data, considerably lowering search time by 80 %.
110. Chanel elevated their consumer expertise and improved worker effectivity by leveraging Microsoft Material and Azure OpenAI Service for real-time translations and high quality monitoring.
111. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits and CoBy, a 24/7 buyer help assistant utilizing Microsoft Copilot Studio.
112. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service, providing vacationers correct, real-time data and personalised responses in 95-plus languages.
113. Cognizant is making efficiency administration simpler and significant with Microsoft Azure Machine Studying to assist shoppers throughout industries envision, construct and run revolutionary digital enterprises.
114. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new functions to its shops six occasions sooner with out disrupting workloads.
115. Industrial Financial institution of Dubai used Microsoft Azure to improve its software infrastructure, enhancing transaction safety and pace so particular person prospects can now open an account and begin banking in about two minutes.
116. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, lowering process completion time from days to hours and attaining a 98 % buyer happiness charge.
117. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, lowering response occasions from 24 hours to eight hours.
118. elunic developed shopfloor.GPT based mostly on Azure OpenAI, resulting in elevated productiveness for patrons and saving quarter-hour per request.
119. Estee Lauder Firms is leveraging Azure OpenAI Service to create nearer client connections and enhance pace to market with native relevancy.
120. First Nationwide Financial institution is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
121. Flora Meals Group migrated to Microsoft Material to supply extra detailed and well timed insights to its prospects, enhancing service supply and buyer satisfaction.
122. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80 % success charge.
123. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionise studying with a personalised research assistant that may work together with every scholar identical to a human would.
124. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s consumer relationships, estimating saving roughly 200 hours yearly, in the end boosting gross sales productiveness and delivering a personalised, seamless buyer expertise.
125. Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out dropping efficiency or losing assets.
126. Lumen Applied sciences is redefining buyer success and gross sales processes by means of the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the world communications sector.
127. McKinsey & Firm is creating an agent to scale back the consumer onboarding course of by lowering lead time by 90 % and administrative work by 30 %.
128. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program improvement, leading to a 25 % enhance in buyer satisfaction scores and 40 % extra site visitors on customer support queries.
129. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar help, lowering the common decision time by 50 % and escalations by greater than 30 %.
130. NC Fusion selected a complete Microsoft answer to make advertising engagement actions simpler and precisely goal the very best viewers segments.
131. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarises consultations, helps triage and offers real-time translations.
132. Pacific Fuel & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves USD 1.1 million yearly on helpdesk help.
133. Pockyt is utilizing GitHub Copilot and anticipates a 500 % enhance in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program improvement life cycle.
134. South Australia Division for Training launched an AI-powered instructional chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
135. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a exceptional 30x enhance in income and a 100x growth of their buyer base.
136. Syndigo is utilizing Azure to speed up digital commerce for its prospects by greater than 40 % and broaden its buyer base.
137. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19 % to 45 %, and name quantity dropped from 8,000 calls to 1,000 calls a day.
138. Torrens College selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and USD 2.4 million in time and assets.
139. Trusting Social built-in Microsoft Azure providers to launch AI-driven brokers which are altering how banks operate and reworking their buyer’s banking expertise.
140. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with complicated coursework.
141. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow school to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation and extra.
142. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to scale back the time wanted for day by day duties, liberating up time to spend money on that essential private connection.
143. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct prospects’ confidence of their digital services.
144. VOCALLS automates over 50 million interactions per yr, leading to a 78 % discount in common dealing with time except for a 120 % enhance in answered calls.
145. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to realize a 70 % decision charge for buyer inquiries by means of digital channels and scale back name occasions by at the very least one minute.
146. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive searching expertise for patrons designed to serve up a curated listing of the personalised gadgets a client is in search of.
147. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain data, log successes and failures and automate handbook duties.
148. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
149. Xavier School is modernising its scholar data techniques on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven resolution making.
150. Zavarovalnica Triglav carried out Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.
Additionally Learn: Microsoft Expands AI Capabilities with New Autonomous Brokers for Companies
Reshaping enterprise course of
151. ABB Group built-in Azure OpenAI Service into their Genix Copilot platform enabling prospects to realize as much as 30 % financial savings in operations and upkeep, 20 % enchancment in power and emission optimisation and an 80 % discount in service calls.
152. Dentsu carried out Microsoft Azure AI Foundry and Azure OpenAI Service to construct a predictive analytics copilot that helps media insights, slicing evaluation time by 80 % and general time to perception by 90 %, lowering evaluation prices.
153. Dow carried out Microsoft 365 Copilot to empower groups with AI-driven insights and streamline important workflows by automating duties throughout departments, saving thousands and thousands of {dollars} on delivery operations within the first yr.
154. Lenovo leveraged Dynamics 365 Buyer Service to quickly handle buyer inquiries by streamlining repetitive duties, boosted agent productiveness by 15 %, decreased dealing with time by 20 % and reached record-high buyer satisfaction.
155. Operation Smile used Azure OpenAI Service, Material and Energy Apps to remove handbook information entry, leading to decreased translation errors by about 90 % and the time required for finishing stories from 4 to 5 hours to simply 15 to twenty minutes.
156. StarKist Meals used Azure to successfully unite manufacturing and demand processes with finance, lowering the planning cycle from 16 hours to lower than one.
157. Accelleron used Microsoft Energy Platform to help quite a few enterprise functions and simplify processes for service brokers and workers, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
158. Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary information.
159. Atomicwork leverages Azure OpenAI to convey collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
160. Blink Ops absolutely embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT process by means of prompts.
161. Chalhoub Group is utilizing Microsoft Material to modernise its information analytics and streamline its information sources into one platform, growing agility, enhancing analytics and accelerating processes.
162. Cineplex is creating revolutionary automation options for finance, visitor providers, and different departments, saving the corporate over 30,000 hours a yr in handbook processing time.
163. ClearBank moved its providers to Microsoft Azure to achieve scalability and effectivity, pushing out 183 % extra month-to-month system releases, gaining each scalability and effectivity.
164. Danske Statsbaner will increase productiveness as much as 30 % with assist from Microsoft AI options.
165. Eastman carried out Microsoft Copilot for Safety, realising the advantages of accelerated upskilling, step-by-step steerage for response and sooner menace remediation.
166. Quick Store migrated to Microsoft Azure, making a self-service tradition of entry to information, eliminating delays, lowering prices and growing management satisfaction with information whereas offering extra agility in reporting.
167. Florida Crystals adopted a value-added answer throughout Microsoft merchandise together with Microsoft 365 Copilot to scale back telecom bills and automate industrial course of controls.
168. GHD is reinventing the RFP course of in development and engineering with Microsoft 365 Copilot.
169. GovDash is a SaaS platform that leverages synthetic intelligence to streamline the whole enterprise improvement lifecycle for presidency contracting corporations utilizing Azure OpenAI.
170. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernise its manufacturing processes, optimising manufacturing and lowering downtime, driving important price financial savings and empowering world innovation.
171. Perception Canada carried out Microsoft 365 Copilot to streamline enterprise operations, realising a 93 % productiveness beneficial properties in capabilities together with gross sales, finance and human assets.
171. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner menace detection, elevated productiveness and decreased storage prices.
172. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernise its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
173. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply occasions and enhance high quality, lowering challenge turnaround occasions by as much as 30 %.
174. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
175. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to realize excessive effectivity, safety and scalability in its operations, along with enhancing its information intelligence, which not directly participated in a 20 % enhance in gross sales yr on yr.
176. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI answer to remodel its doc processing, enhancing the financial institution’s accuracy to 90 %.
177. Nest Financial institution has revolutionised its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated day by day transactions from 60,000 to 80,000, showcasing the transformative influence of generative AI within the monetary sector, Microsoft stated.
178. Community Rail modernised their information analytics answer with Microsoft Azure, serving to engineers perceive information 50 % sooner than earlier than and enhance effectivity, passenger experiences and security — all whereas saving prices.
179. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to scale back handbook processing time by 60 % whereas additionally lowering related prices by 50 %.
180. Oncoclinicas carried out Microsoft Azure to remodel its whole information ecosystem with an online portal and cell software that performs all picture processing and storage.
181. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimise its safety operations and anticipate and neutralise threats extra effectively and successfully.
182. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85 % discount in information engineering tooling prices, a 30 % enhance in employees effectivity and a 70 % discount in time to marketplace for information product supply.
183. Paysafe used Microsoft 365 Copilot to streamline conferences, data administration, and doc creation, addressing language boundaries, eliminating time-consuming duties, and boosting creativity alongside the best way.
184. Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for data for revolutionary course of improvement.
185. Presidio realised dramatic productiveness beneficial properties saving 1,200 hours monthly on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
186. Qatar Charity used Copilot Studio to extend its name heart effectivity, lowering common deal with time by 30 %, growing buyer satisfaction by 25 % and attaining a 40 % discount in IT upkeep prices.
187. Saphyre makes use of Microsoft Azure and AI to offer an clever cloud-based answer that automates and streamlines monetary buying and selling workflows round consumer and counterparty life cycle administration, lowering handbook efforts by 75 %.
188. Swiss Worldwide Air Traces migrated and modernised with Microsoft Azure, attaining as much as 30 % price financial savings, a exceptional enhance in platform stability together with enhanced safety visibility.
189. ZEISS Group makes use of Microsoft Material to create a safe and trusted information provide chain that may be shared effortlessly throughout a spread of enterprise items.
190. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive lively customers on Energy Platform.
Additionally Learn: Microsoft Broadcasts New AI Fashions and Options for Healthcare
Bending the curve on innovation
191. BMW AG carried out Azure AI to develop a cell information recorder copilot for sooner information administration, serving to engineers scale back the lead time for insights from days to hours or typically minutes.
192. EY labored with Microsoft to make Azure AI Foundry extra inclusive for all, serving the 20 % of the worldwide workforce figuring out as neurodivergent.
193. Iconem leveraged AI-generated imagery to course of and analyze an unlimited quantity of photogrammetry information used to create the 3D digital twin of St. Peter’s Basilica, permitting guests to discover each intricate element from anyplace on the earth.
194. Ontada carried out Azure AI and Azure OpenAI Service to focus on practically 100 important oncology information parts throughout 39 most cancers varieties and now accesses an estimated 70 % of beforehand unanalysed or unused data, accelerating its life science product improvement, dashing up time to market from months to only one week.
195. Mia Labs carried out Azure OpenAI to supply and defend its conversational AI digital assistant Mia that gives quick help from traders, together with the subtle safety posture and menace safety capabilities for AI workloads.
196. New Solar Street carried out AI into an area controller for power techniques to stability the provision, storage and use necessities. This optimized hundreds to speed up the deployment of renewable power for native clear energy for communities.
197. SustainCERT deployed GenAI and machine studying for automated information verification, extraction from paperwork and to speed up auditing processes to allow verifying the impacts and credibility of carbon credit.
198. Toyota is deploying AI brokers to harness the collective knowledge of engineers and innovate sooner in a system named “O-Beya,” or “large room” in Japanese. The “O-Beya” system at the moment has 9 AI brokers — from a Vibration Agent to a Gas Consumption Agent.
199. Utilidata constructed the primary distributive AI and accelerated computing platform for the electrical grid permitting versatile transformation and dynamic infrastructure to extend electrification and decarbonisation.
200. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely present important information on flight punctuality and operational hurdles but additionally empower proactive, collaborative resolution making.
201. Agnostic Intelligence deployed Azure OpenAI Service to remove time-consuming duties, saving customers as much as 80 % of their time and enabling IT managers to deal with innovation and high quality assurance.
202. Albert Heijn is utilizing Azure OpenAI for the whole lot from buyer personalisation to demand forecast and meals waste initiatives, making it simpler for its prospects to alter their life-style.
203. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug improvement and help developments of their enterprise processes.
204. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that permits healthcare suppliers to seize retinal photos, growing the accuracy to establish Retinopathy of Prematurity (RoP) to 90 %.
205. ASOS is utilizing Azure AI Studio to assist prospects uncover new seems with real purchasing insights, personalised conversations, naturalism and even humour to enliven the purchasing journey.
206. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the purpose to broaden instructional and financial alternatives for its whole tutorial neighborhood with AI-centric instruments.
207. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on learn how to begin investing.
208. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
209. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to individuals lead more healthy, disease-free lives.
210. Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate revolutionary compounds for its brake pads, drastically lowering the event time of latest compounds from days to mere minutes.
211. Canary Speech can now prepare new vocal fashions in as little as two months and deal with thousands and thousands of transactions monthly with Microsoft Azure.
212. CapitaLand simplified inner processes, growing effectivity to greater than 10,000 employee days saved per yr and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
213. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout varied industries, supporting over 10,000 corporations.
214. Coca-Cola is implementing Azure OpenAI Service to develop revolutionary generative AI use instances throughout varied enterprise capabilities, together with testing how Microsoft 365 Copilot may assist enhance office productiveness.
215. Denso is creating “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by means of dialogue.
216. eFishery is utilizing Azure OpenAI for farmers to get the information and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
217. EY developed an software that routinely matches and clears incoming funds in SAP, leading to a rise from 30 % to 80 % in routinely cleared funds and 95 % matched funds, with estimated annual time financial savings of 230,000 hours globally.
218. FIDO is utilizing Azure OpenAI Service to develop an AI device that makes use of sound to pinpoint leaky pipes, saving valuable consuming water.
219. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical car (EV) charging infrastructure, attaining fast information classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
220. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure providers.
221. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and attaining a 30 % code acceptance charge.
222. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the ability of generative AI.
223. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new answer that gives real-time, dependable tax submitting help.
224. Haut.AI offers skincare corporations and retailers with customisable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
225. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an software to extra shortly and precisely entry the care they want.
226. Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot and GitHub Copilot to create revolutionary options for the power, mobility and different industries.
227. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to routinely select the appropriate strategy based mostly on the content material of the contract.
228. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its information analytics dashboard right into a service that gives rapid suggestions by routinely creating evidence-based product proposals.
229. IU Worldwide College of Utilized Sciences (IU) is utilizing the ability of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra personalised, autonomous and versatile.
230. Khan Academy has partnered with Microsoft to convey time-saving and lesson-enhancing AI instruments to thousands and thousands of educators.
231. Lufthansa Group developed an animated 3D avatar referred to as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by means of an trade with an avatar in pure language.
232. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy vegetation.
233. Molslinjen has created an AI analytics toolbox that has decreased gas emissions, improved buyer satisfaction and introduced in thousands and thousands of extra income.
234. Novo Nordisk lately revealed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular ailments, together with an algorithm that may predict sufferers’ cardiovascular threat higher than the very best medical requirements.
235. Paige.AI is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with information from thousands and thousands of photos.
Pets at Residence created an agent to assist its retail fraud detection staff examine suspicious transactions.
236. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to observe and report well being metrics so care suppliers can higher serve them.
237. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
238. Rijksmuseum is harnessing the ability of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and broaden the artwork expertise for blind and low-vision neighborhood members.
239. Royal Nationwide Institute of Blind Folks is utilizing Azure AI Companies to develop an AI-based answer that shortly and precisely converts letters to braille, audio, and enormous print codecs.
240. Schneider Electrical offers productivity-enhancing and power effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its prospects.
241. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90 % stock prediction accuracy.
242. Suzuki Motor Company is adopting Azure OpenAI Service for information safety, driving company-wide use with 5 multipurpose apps.
243. Tecnoloogico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the purpose to personalise training based mostly on the scholars’ wants, enhance the training course of, enhance lecturers’ creativity and save time on tedious duties.
244. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the motive force expertise.
245. Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to lowering the carbon footprint of a multibillion-dollar enterprise.
246. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by means of widespread questions and assist troubleshoot points to make recreation improvement simpler.
247. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so school and employees can spend this time creatively fixing issues, conducting important analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, revolutionary paths.
248. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 % sooner, contributing to elevated buyer retention, sooner time to market and elevated income.
249. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher resolution making and cultivating a tradition of innovation and inclusion.
250. Wipro is dedicated to delivering worth to prospects sooner and enhancing the outcomes throughout the enterprise by investing USD 1 billion in AI and coaching 200,000 workers on generative AI rules with Microsoft Copilot.
Additionally Learn: AI Can Be a Sport-Changer for Europe’s Financial Progress: Report
Microsoft says most AI transformation initiatives are designed to realize considered one of 4 enterprise outcomes: enriching worker experiences, reinventing buyer engagement, reshaping enterprise processes, and accelerating innovation as you’ve seen above.
