Remember: it is tremendous necessary that your folks enroll via your hyperlink.
We are able to solely offer you each a referral reward in case your buddy indicators up instantly via our web site utilizing your referral hyperlink. In the event that they enroll another method, (like via a switching web site), now we have to honour their chosen switching methodology, and neither of it is possible for you to to get your referral rewards 😢
We might a lot slightly give the reward for spreading the phrase on to our clients – that is why we created our referral scheme – so please do not forget to share your hyperlink!
The place is my referral hyperlink?
You will get your hyperlink proper now from the field under, simply log in to get your referral. You can too get it from the homepage of our web site.
FYI: It appears just like this: http://share.octopus.power/adjective-noun-number.
Join or register to get your referral code
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Already a buyer?
Log in to get your referral code to share and earn
for each referral
Do I must create an internet account to see my hyperlink?
Sure. Simply go to octopus.power and discover the Account button within the high proper nook of the homepage. Click on on this, then observe the steps to arrange your account (you have to have registered to be on provide with Octopus Vitality and use the identical e-mail you provided while you first contacted us).
When you’ve registered your account, you’ll be able to log in from the homepage by clicking that very same Account button within the high proper hand nook.
Why do not I get the reward cash if I be part of via a 3rd social gathering?
As a way to provide this reward, it must be commercially viable for us. That’s why it’s solely obtainable when your referee makes use of your hyperlink and indicators up instantly via our web site.
We companion with a whole lot of nice organisations – from switching websites like Moneysupermarket, to impartial gross sales corporations, to charitable organisations like Easyfundraising – however now we have to pay these third events for each buyer who joins us via them. The additional value related to these new clients implies that we’d truly lose cash on every new buyer if we supplied the referral bonus as nicely.
We’ve seen the best way loss-leading acquisition ways play out within the power market, and have even campaigned to forestall them. They create an unfair enterprise mannequin, with older clients having to subsidise the provides given to new clients. That’s why we solely pay for referrals that come on to us.
The place can I distribute my referral code?
We love our clients utilizing ingenuity to unfold the phrase about Octopus, however there are a number of restrictions to how one can share your hyperlink.
- You’ll be able to’t spam third social gathering websites with it, corresponding to including it to your TrustPilot evaluate – it’s in opposition to their rules, and we get contacted with a request to take away it each time it occurs.
- No paid adverts. It is nice that you simply love us a lot that you simply’re prepared to pay to unfold the phrase. However, in case you pay for adverts you are actually not sharing with family and friends and our promoting prices additionally improve.
- Your code is designed so that you can share with folks you realize, so go mad by yourself Fb web page (however not likely within the feedback of our Fb web page… you are type of preaching to the choir), pin it to the highest of your Twitter web page, and so on. Please don’t spam our Twitter web page, it’s an necessary place for folks to come back for assist, and we ask that you simply solely share hyperlinks if somebody has requested for a selected advice about signing up (after which it’s quickest finger first).
- We additionally really feel a bit awkward about you establishing accounts or profiles that use our identify or branding and which could point out you’re an official Octopus account, or affiliated with us – our clients must know what’s ‘us’ and don’t take info from the unofficial sources.
We don’t like so as to add this bit, however simply so it’s truthful
If we discover somebody persistently doing any of those, a few of our pleasant octo-people might get in contact with you to remind you of the principles (we additionally cowl them in our formal Phrases and Circumstances). If somebody retains doing it, we’ve a few choices, corresponding to charging accounts for any referral credit score made via uncool means, and even taking somebody’s referral hyperlink down. We don’t like to do that, however we do wish to hold our on-line group secure and free from unsolicited spam or rudeness.
When do I receives a commission my referral credit score?
Understandably, this is without doubt one of the commonest questions we get requested. The reply is that credit score is paid as soon as the brand new consumer is on provide and their first month’s direct debit has been efficiently taken. Our referral system mechanically pays you after each these occasions have occurred, and the entire course of sometimes takes round 4 weeks (though this may be longer if the earlier provider delays the swap).
How do I do know I’ve obtained my credit score?
Log onto your account and look at your dashboard, which can present your newest account stability. Under this can be a button to view your stability historical past, which can present any credit score as +£50 from Octopus Vitality. If it is not there but, it is seemingly that the individual you referred is both nonetheless ready to depart their outdated provider or is within the means of establishing their Direct Debit.
Can I add a referral after I’ve already signed up?
Should you forgot to make use of your buddy’s referral hyperlink while you signed up, simply get in contact and tell us the referral code. So long as you signed up instantly via our website, we’ll be capable to add the referral to each you and your buddy’s accounts.
What if I’ve a pre-pay meter?
Should you’ve obtained a conventional pre-pay meter, enroll utilizing your buddy’s referral hyperlink. As soon as your account is ready up, get in contact with our power specialists and ask for the referral credit score – you’ll be able to then both:
● Ship us direct debit particulars, which permits us to course of the referral credit score as a refund that may then be used to high up your meter.
● Ask for the credit score to be despatched out as a key or card with £50 as pre-loaded credit score.
You will must have signed up instantly via our website in order that we are able to add the referral to each you and your buddy’s accounts.
What if I’ve a sensible pre-pay meter?
Should you’ve obtained a sensible pre-pay meter, enroll utilizing your buddy’s referral hyperlink. As soon as your account is ready up, get in contact with our power specialists and ask them so as to add the referral credit score to your sensible pre-pay meter.
You will must have signed up instantly via our website in order that we are able to add the referral to each you and your buddy’s accounts.
Is there a restrict to the variety of folks I can refer?
Nope! Actually, now we have one entrepreneurial buyer who’s converted 20 folks – that’s £1000 credit score to their Octopus account! And since that’s an terrible lot of power, we organized a financial institution switch, to allow them to spend it nevertheless they need.
So, there’s nothing extra to say besides: go forth and disperse these referral hyperlinks! And thanks once more for serving to us unfold the Octopus Vitality message. We prefer to assume that it’s not simply the account credit score that has you referring family and friends to us, however that you simply’re a happy buyer, completely satisfied to share your Octopus Vitality expertise.
As at all times, we’re eager to listen to what we’re doing proper and the place we are able to enhance, so in case you do have ideas, tell us on Twitter or Fb.
Love and Energy,
