Brazilian broadband service supplier Oi has deployed Nokia’s Corteca software program suite to handle its Wi-Fi CPE units put in in prospects’ properties. The software program deployment, which manages tens of millions of Wi-Fi units, is claimed to be the most important to this point within the Latin American area, in keeping with an official launch on Tuesday. This transfer addresses prevalent points with in-home connectivity, resembling advanced installations and protection inconsistencies.
Additionally Learn: Oi Fibra Prompts 1.1 Million New Accesses Exceeding 300 Mbps in 2023
Enhanced Visibility and Distant Administration
In keeping with Nokia, Corteca offers higher visibility into what’s taking place on the client’s premises, together with instruments that permit operators to remotely enhance or optimise Wi-Fi efficiency. Operators may also be capable of proactively monitor Wi-Fi networks and network-wide broadband gadget deployments within the cloud.
Advantages for Oi and Buyer Expertise
Oi plans to make use of Corteca Cloud to handle tens of millions of Wi-Fi units, together with end-user tickets associated to house Wi-Fi points, eliminating the necessity to ship technicians to websites. The supplier may also be capable of supply new providers by way of the appliance market. Further cloud options allow Oi to determine and find stolen ONTs.
Additionally Learn: Aprecomm Companions with Netlink to Develop Broadband System Ecosystem
Efficiency Enhancements
The CTO at Oi mentioned, “We’re excited in regards to the outcomes achieved with Nokia Corteca Cloud. It has change into a necessary pillar in our Buyer Expertise Middle. The platform has considerably elevated effectivity in service administration, positively impacting buyer satisfaction, as evidenced by the notable rise in our Web Promoter Rating (NPS).”
The businesses famous that the house connectivity software program suite improves Wi-Fi efficiency and enhances the client expertise whereas serving to operators unlock new income streams, cut back operational prices, and handle belongings with anti-theft performance. The answer can improve peak-hour Wi-Fi throughput by 70 p.c and cut back the typical dealing with time of helpdesk calls by 50 p.c, Nokia mentioned.
