General job openings in retail are at a better stage than a yr in the past although hiring is down.
That is a main discovering from the iCIMS Insights October 2024 Workforce Report from iCIMS, a supplier of expertise acquisition expertise.
The info reveals elevated candidate demand for part-time work throughout retail, in response to a press launch on the findings.
Extra hiring tendencies embrace:
- Job seekers are bullish about nabbing a job in retail, with purposes up 70% since September 2022 and 15% from final yr. Nevertheless, employers don’t present the identical stage of enthusiasm. Retail openings and hires are down from two years in the past, falling 25% and 23%, respectively.
- Youthful generations are dominating the applicant pool. Gen Z made up the most important pool of retail and transportation candidates by age, and the majority of candidates for each segments had been below 35. Regardless of older employees popping out of retirement, solely 11% of retail and transportation candidates in September had been over 54.
- Nearly eight out of 10 shoppers say customer support is vital to the vacation procuring expertise. Millennials place probably the most worth on customer support, with 44% saying it is “very” vital to their expertise, in comparison with 32% of child boomers saying the identical.
- Eighteen % of respondents plan to buy in-store this vacation season, whereas 25% plan to buy on-line. Fifty-seven % are planning for a mix of each.
- What motivates employees to search for seasonal roles? A majority of adults (67%) mentioned that aggressive pay was the highest driver, adopted by worker reductions (50%) and a pleasing work setting (53%). Nevertheless, they’re involved about inconsistent hours or scheduling conflicts (53%), insufficient compensation (42%) and excessive workload or stress ranges (46%).