Sonos opens a Trello board so we are able to see the way it’s fixing the busted app

Sonos continues to be making an attempt to wash up from the mess from the messy rollout of its new app, and to assist in giving customers a greater concept of what fixes are within the pipeline, the corporate has shared a public Trello board detailing fixes that it’s engaged on.

“All of the playing cards listed here are sourced from varied posts and launch notes communications (Future Function Replace, for instance), together with communications from [CEO Patrick Spence] straight,” says Reddit person KeithFromSonos, who’s a Sonos worker. “What we’re listening to and dealing on is sourced from you — the Group at massive and our acknowledgment of that space of alternative.”

KeithFromSonos says that the Trello board isn’t “an exhaustive checklist of each merchandise on our inner roadmap” or a view of each recognized subject, however it’s “a reside doc that will probably be up to date with data as quickly as it’s made accessible to me.” In a piece on the board titled “On The Roadmap,” for instance, there are entries for “Full Queue Enhancing / Administration” and “Playlist Enhancing.” The “Coming Quickly” part has entries for issues like “Search and Browse Latency Fixes” and “Improved Quantity Responsiveness.”

Sonos isn’t the one firm to launch a public Trello board to provide customers transparency into what it’s engaged on. Epic Video games has Trello boards for Fortnite and the Epic Video games Retailer, whereas EA gives a Trello board for Apex Legends.