For years we have now been loaning thermal cameras to prospects fully freed from cost to assist them discover draughts of their properties. For the reason that power disaster, we have now ramped up our scheme and have despatched cameras to almost 4,000 prospects. This 12 months, we’re concentrating our efforts on our most susceptible prospects that want them probably the most.
Learn on to learn how to make use of the digicam, why we’re lending them and how one can borrow one.
The scheme for winter 2023/24 has now closed. We’ve acquired an unimaginable quantity of requests to borrow our thermal cameras and can give attention to making certain these prospects have an opportunity to make use of these tremendous helpful piece of tech.
The ready record for subsequent winter is now open, if you would like to borrow a digicam subsequent 12 months. Head to the shape to add your self to the record.
What’s the scheme?
We’ve a pair hundred FLIR thermal cameras that we lend to prospects each winter. These nifty devices connect with smartphones to shortly spot the place warmth is both escaping or getting into. The cameras work finest within the winter when the climate is chilly and draughts are simpler to identify.
Have a better take a look at one of many fashions we provide within the scheme, the FLIR ONE Edge Professional, to search out out a little bit extra about how they work and in case your telephone is appropriate.
Why are we lending cameras?
We genuinely need to assist our prospects be extra power environment friendly. It is merely the suitable factor to do, not solely as a result of it retains your payments low, however as a result of it’s higher for the setting as nicely.
We have despatched our cameras out to almost 5,000 prospects over the previous few years, and we’re completely honoured that so many shoppers have instructed us that the digicam mortgage has helped them virtually establish the best way to save warmth of their dwelling.
Proper now, saving fuel is extra essential than ever, with thousands and thousands of UK households left struggling to pay report excessive power payments.
For Winter 2022, we’ve prioritised digicam loans for many who want it most.
These cameras connect with your smartphone to identify warmth loss round your private home
How can I borrow one?
The scheme is at present closed for this 12 months. We have had hundreds of consumers apply to borrow one and are at present working tremendous onerous to make sure everybody will get to borrow the digicam earlier than winter is over.
Within the meantime, skip to our budget-friendly tricks to discover out how one can cut back draughts and enhance insulation in 9 totally different areas of your private home.
Or add your self to subsequent years ready record.
Who’re FLIR?
FLIR are an organization that specialises in thermal imaging cameras. They produce these nifty devices that assist on a regular basis people, such as you and me, pinpoint precisely the place warmth could also be escaping from inside and outdoors our properties.
Be part of Greg, one in every of our social media specialist, as he heat-proofs his dwelling on a funds utilizing a thermal imaging digicam to level out chilly spots and draughts 👇
Phrases and circumstances
We wish as lots of our prospects to have a go together with a thermal digicam earlier than winter’s over. We solely have 300 cameras, as they’re fairly particular (and expensive) bits of tech – so we’re counting on you to get your digicam again to us as shortly as you possibly can after you have had your flip.
Here is what you are agreeing to while you borrow a FLIR digicam from us…
- Whilst you’re borrowing the digicam, you are accountable for what occurs to it and for returning it to us safely. If you don’t return our digicam, we’ll cost £350 to your account.
- We put up the digicam to you free of charge and in addition present a pay as you go DPD return label within the package deal to make it simpler so that you can ship again to us.
- Please return the digicam within the field it got here in with its charging wire.
- Stick the DPD returns label on high of your title and tackle and take it to a DPD parcelshop. See dpd.co.uk/apps/shopfinder on your nearest parcel store.
- As soon as you have posted the digicam again to us, you’ll have to e-mail cameras@octopus.power a photocopy of your return receipt or monitoring quantity as proof of return.
See our full phrases and circumstances right here.
Please be aware, we can not assure you’ll get a digicam as that is depending on demand.
What precisely is the deal?
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- We lend a digicam to you for 1 week.
- We’ll put up it to you free of charge.
- We’ll ship you a Self Addressed Envelope to return it free of charge through DPD
- If you don’t return our digicam, we’ll cost £350 to your account.
You’ll need a smartphone that’s both iOS or an Android with a USB-C port (the cameras don’t work with adapters).
How lengthy does this scheme run for?
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The cameras do not work as nicely when outdoors temperatures exceed 10°C, so we’ll cease sending cameras out late-March or when the climate is just too heat.
How do I set mine up?
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- Set up the FLIR app in your telephone through the App Retailer or Play Retailer.
- Level your telephone’s digicam on the QR code that got here with the thermal digicam (or go to octo.ps/flir-1).
- Maintain down the button on the underside of your thermal digicam for 2 seconds to show it on.
- Open the FLIR app, flip your telephone the wrong way up, and plug within the digicam. When you have a wi-fi digicam then you should pair the digicam together with your telephone.
I’m struggling to get the digicam engaged on my telephone.
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The digicam producer FLIR can have the perfect recommendation on the best way to get the digicam arrange in your telephone. Please go to FLIRs assist web page (click on technical assist after which solutions) or name FLIR on 08000517865.
How do I return my digicam?
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- Pop the digicam again within the field it got here in and seal it utilizing the adhesive strip.
- Stick the pay as you go DPD returns label we offer on high of your title and tackle.
- Take the parcel to the closest Pickup parcelshop (you could find your nearest parcelshop right here).
- As soon as you have posted the digicam again to us, e-mail cameras@octoenergy.com a photograph copy of the return receipt as proof of return.
How do I apply to borrow a thermal digicam?
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Our scheme for the 2023/24 winter has reached its restrict. We’ve a ready record for subsequent winter.
When can I anticipate the digicam as soon as I order?
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The cameras are despatched out on a ‘one in, one out’ foundation. As soon as a digicam is posted again to us by a buyer, we put together it for the following individual on the record. As a result of nature of this method, we can not give ETAs on while you’ll get a digicam. The most effective factor to do is control your emails for a message from DPD to advise of supply.
I will not be round to make use of the digicam
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Solely order a digicam once we e-mail you you can order, in the event you’re anticipated to be out there for the following 2-3 weeks when supply is prone to occur.
If you happen to’ve ordered a digicam and will not be round then tell us ASAP by emailing cameras@octoenergy.com or by refusing the supply when it arrives.
If a digicam is already on it is manner and you are not dwelling – then it needs to be diverted again to us.
I have to delay the supply
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You may delay the supply utilizing the hyperlink DPD supplies nonetheless please be conscious to not delay the supply for too lengthy. There’s a cost for cameras that haven’t been returned so attempt to not be delay it for greater than 1-2 days.
Why do I would like to offer proof of return?
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We want proof that the digicam has been returned in order that we will increase any points with DPD if any happen. If we do not need any proof it has been returned then the responsiblity of the digicam will stay with you.