Aprecomm, an AI-powered community intelligence platform supplier, has introduced a strategic partnership with Synnefo, a provider of OSS, BSS, and IMS providers. This collaboration goals to supply ISPs and Multi-System Operators (MSOs) a unified “super-stack” resolution that streamlines CPE administration, billing, assist, and community efficiency optimisation, each firms introduced on Wednesday.
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Mixed SaaS Answer
The mixed Software program-as-a-Service (SaaS) resolution integrates Aprecomm’s high quality of expertise (QoE) instruments with Synnefo’s operations and enterprise assist techniques (OSS/BSS). Aprecomm stated the super-stack permits broadband service suppliers to rework subscriber administration by means of a unified bundle that may be deployed instantaneously from the cloud.
“The transfer combines each firms’ market-leading options, enabling Synnefo to supply a buyer expertise (CX) ‘super-stack’ that brings service suppliers an built-in and seamless method for CPE administration, subscriber billing, assist, and community efficiency optimisation to avoid wasting money and time,” the official launch stated.
“In immediately’s extremely aggressive market the place there are fewer obstacles to churn, suppliers should transfer to compete on the precise expertise that prospects obtain,” stated Pramod Gummaraj, Founder and CEO of Aprecomm.
“With a number of failure factors, reminiscent of WiFi interference, and the low latency high-performance wants of intensive purposes reminiscent of video and gaming, uncooked pace now not ensures buyer satisfaction. By combining our resolution—together with superior high quality of expertise measurement, efficiency optimisation and proactive assist instruments—with its OSS and BSS, Synnefo can deliver all sorts of communications service suppliers a low-friction, turnkey resolution, enabling them to supply one of the best buyer expertise at each contact level.”
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Market Growth Alternatives
Synnefo has built-in Aprecomm’s ACS and high quality of expertise software program with its OSS and BSS options, making the “software program super-stack” accessible to each current and new prospects.
“Synnefo OSS and BSS are already deployed with over 350 service suppliers—this transfer presents alternatives to improve current prospects and goal new markets in India, Africa and the Center East, which is saturated with mid-size service suppliers in search of a cheap resolution,” added Vijay Ahire, Co-founder and CTO of Synnefo.
Answer for Service Suppliers
The mixed resolution is designed for ISPs and Broadband Service Suppliers in search of a unified platform for expertise administration and billing, eliminating the complexities of partaking and integrating a number of vendor choices, the businesses concluded.
