The final word information to studying your meter, no matter sort you will have

Why do I’ve to present meter readings?

Should you’ve obtained a standard analogue vitality meter (not a sensible one), you’ll must ship in common meter readings so we will work out how a lot vitality you’re utilizing. Sensible meters take away the necessity for meter readings (they ship readings to us mechanically – register your curiosity in a sensible meter and we’ll be in contact when engineers can be found in your space) however there are a handful of conditions the place you would possibly nonetheless must take a guide meter studying out of your sensible meter.

Should you’re on one among our export tariffs, you may have to offer ‘export readings’ out of your SMETS1 or SMETS2 meter (not your era meter, or your In-Residence Show) so we will calculate your export funds. Under, in our guides to taking readings from SMETS1 and SMETS2 meters, we’ll additionally clarify the way to take export readings from a spread of various meters. Should you’re meter is not included on the listing, don’t hesitate to get in contact.

Electrical energy and fuel meters are available in a number of totally different styles and sizes, so earlier than we will inform you the way to learn your meter, it’s vital to work out which kind of meter you will have.

What sort of meter do I’ve?

Conventional (non-smart) meters

All households had meters like this up till just a few years in the past, when sensible meters started being put in.

In case your meter have not been modified since earlier than 2017, and both has dials or an analogue meter show with 4-6 black and white (and a few pink) numbers, you will have conventional meters.

Sensible meters

There are two totally different generations of sensible meters – SMETS1, the sooner model, and SMETS2, the most recent model.

The best way to inform what sort of meter you will have

Should you’re already with us, you’ll be able to head to your on-line account dashboard. Within the part that comprises details about your meters, click on ‘the way to learn my meter’, which is able to take you to the proper part of this weblog.

To be 100% certain which form of meter you will have, one of the best ways to search out out precisely which kind (and model) of sensible meter you will have is to contact the vitality provider that put in it. If that was us, don’t hesitate to get in contact!

We put in Safe™ branded sensible meters up till 2018, they’ve ‘Safe’ logos on the entrance. (Safe™ additionally equipped meters to Utilita, Shell, OVO, E.ON and Bristol Vitality – so when you’ve got a primary era SMETS1 sensible meter from them and it’s a Safe™ meter, this part is for you too!)

Learn the way to learn your Octopus-installed Safe™ model first era (SMETS1) sensible meter

Learn the way to learn your non-Octopus first era (SMETS1) sensible meter

Learn the way to learn your second era (SMETS2) sensible meter

Should you’re nonetheless not sure, the best factor to do is get in contact!

Electrical energy Meters

Digital single meter

Appears to be like like this:

The best way to learn:

Write down the 5 numbers as they seem. Ignore the pink one.

Digital twin meter

Appears to be like like this:

That is for these of you on two vitality charges for various instances of the day. The cheaper one is on prime.

The best way to learn:

Write down the 5 numbers as they seem, ignoring the pink ones.

Digital twin meter (single show)

Appears to be like like this:

Some twin meters have a single show the place you might need to press a button to view every fee.

The best way to learn:

1. Write down the numbers as they seem.
2. Press the button to see the following studying, then write that down too.

Dial meter

Appears to be like like this:

Right here you’ll see 5 dials, every with numbers 0 to 9. There could also be a sixth dial on the proper, typically in pink, or with 1/10 subsequent to it – ignore this.

The best way to learn:

1. Write down the numbers the pointer has simply handed, from left to proper.
2. If the pointer lies precisely on any quantity, underline it (within the above instance, you’ll underline the 4).
3. Now, take a look at your 5 numbers. For any which can be underlined, take a look at the quantity following it – if it’s between 9 and 0, cut back your underlined quantity by one. The above instance would subsequently be 1 3 9 7 0.

Fuel

Like electrical energy, there are just a few several types of fuel meter, however they’re all pretty easy to learn.

Digital imperial meter

Appears to be like like this:

The best way to learn:

Write down the primary 4 numbers as they seem. Ignore the pink ones.

Digital metric meter

Appears to be like like this:

The best way to learn:

Write down the primary 5 numbers as they seem – ignore the numbers after the decimal level (typically in pink).

Dial meter

Appears to be like like this:

There may be greater than 4 dials, you solely must learn the underside 4.

The best way to learn:

Write down the numbers closest to the pointer, as they seem. If it’s between numbers, put the decrease quantity, but when it’s between 9 and 0, write 9.

To take a guide meter studying on a typical electrical energy tariff:

1. Press 6 on the keypad.
2. You will see the letters “IMP R01” seem on the display.
3. Wait a second – then eight digits will seem, adopted by “kWh” in the direction of the underside proper of the display.
4. Take the primary 7 digits – that is your studying.

To take a meter studying on an Economic system 7 electrical energy tariff:

1. Press 6 on the keypad 4 instances.
2. Wait a second – your day/peak and night time/ off-peak readings will present up on the display one after the opposite, beginning with off-peak.
3. In your off-peak studying, you may see “IMP R01” onscreen. A second later, you may see your meter studying: eight digits, with “kWh” in the direction of the underside proper of the display.
4. In your peak studying you may see “IMP R02”. A second later, you may see eight digits, with “kWh” in the direction of the underside proper of the display. You will solely must take the primary 7 digits when taking every of those readings (i.e. nothing after the decimal place).

For a sensible fuel meter, do the next:

1. Press 9 on the keypad.
2. The phrase “VOLUME” will present on the display.
3. Your fuel studying, in cubic metres (m3) will seem.
4. Take the primary 5 digits as your studying.

To take an export studying from a Safe SMETS1 sensible meter do the next:

1. Press 9 on the keypad. 
2. The phrases “EXP kWh” will seem on the display.
3. Your studying will seem in kWh.
4. Take the primary 7 digits – that is your studying.

To take an export studying from a Safe SMETS1 sensible meter with 2-rates (together with Economic system 7):

1. Press 9 on the keypad till you see ‘EXP kWh’
2. Your studying will seem in kWh.
3. Take the primary 7 digits – that is your studying.

At Octopus Vitality, we will mechanically learn all second era (SMETS2) and we will additionally learn Safe™ branded first era (SMETS1) sensible meters. However in case you switched to Octopus with a unique model of (SMETS1) meter, your meter will not be sensible (and we’ll be unable to take computerized readings). This implies you’ll at the moment should take guide meter readings (though we’re at the moment working alongside different business consultants to remotely improve all first era meters, in order that they change into ‘sensible’ once more!)

In the intervening time, this is our final information to taking guide readings from a non-Octopus first era (SMETS1) sensible meter:

Studying your non-octopus SMETS1 sensible electrical energy meter:

Your electrical energy studying will probably be a quantity adopted by “KWH”. We do not want the numbers after the decimal place.

In case your meter has a couple of unit fee (for instance, in case you’re on an Economic system 7 tariff), you may should take a studying for every fee. The 2 readings will seem one after the opposite — usually adopted by “R1” and “R2” (Charge 1 and Charge 2). There isn’t a set rule as to which one is your peak fee studying and which is your offpeak. Your meter might need a sticker indicating which is which, although.

After R1 and R2, a 3rd studying would possibly seem onscreen — “T”. That is the overall of your peak and offpeak readings mixed. You needn’t give us this one.

In case your meter has A and B buttons:

1. Press the A button.
2. Carry on urgent this till you get to “TOTAL ACT IMPORT”.
3. The quantity proven under that is your meter studying.

In case your meter has a inexperienced A and a white B button:

1. Press and maintain the inexperienced A button for a minimum of 2 seconds.
2. Press A time and again to cycle by means of the shows.
3. The primary row of numbers you may see is your meter studying.

In case your meter has three unmarked buttons:

1. Press the center button.
2. The quantity proven under “IMP” is your meter studying.

In case your meter has an orange button and a blue button:

1. Press the orange button.
2. You will see a row of numbers adopted by “KWH”, that is your studying.

*In case your meter has two buttons marked Reconnect and Show Choose:

1. Press the “Show” or “Show Choose” button.
2. Hold urgent till it scrolls by means of a quantity adopted by kWh, that is your studying.

Studying your non-octopus SMETS1 sensible fuel meter:

Your fuel studying will probably be a quantity adopted by “m3”. We do not want the numbers after the decimal place.

In case your meter has A and B buttons solely:

1. Press the A button.
2. Carry on urgent this till you get to “METER INDEX”.
3. The quantity proven under that is your meter studying.

In case your meter has three sq. pink buttons (they may be labelled A, B, and C):

1. Press the A (or left) button.
2. You will see a row of numbers adopted by m3, that is your studying.

In case your meter has a left arrow, a circle and a proper arrow:

1. Press the center “circle” button.
2. The display will present “present meter studying” on the prime.
3. You will see a row of numbers adopted by m3, that is your studying.

In case your meter has orange and blue arrow buttons:

1. Press the orange button.
2. You will see a row of numbers adopted by m3. That is your studying.

Should you’re switching to Octopus and have already got a second era (SMETS2) sensible meter, we’ll quickly be capable to hook up with your meter and take readings mechanically, however your very first studying must be despatched manually.

There are just a few totally different manufacturers of SMETS2 meter – you’ll inform what yours is predicated on the brand on the entrance.

This information will inform you the way to take a guide meter studying from the most typical kinds of SMETS2 meters. Should you aren’t certain whether or not you will have a SMETS2 meter, or assume you will have a SMETS2 meter however cannot discover it on this listing, it is best simply to get in contact.

To learn your Aclara electrical energy meter, press ‘A’ to get up the display. After this, proceed to press ‘A’ to cycle by means of the totally different choices till you see ‘Whole Energetic Import’. When you get to this selection, it is best to be capable to see your electrical energy studying.

To take an export studying out of your Aclara SMETS2 electrical energy meter:

• Press the B button to wake the display up.
• After the display lights up, press the B button a number of instances till you see a message that begins with both ‘Whole’ or ‘TOU’.
• Press the A button a number of instances till you see ‘Whole Energetic Export’ – this display will present your export studying in kWh.

To learn your Aclara fuel meter, press the center button as soon as to get up the display. This could mechanically reveal your fuel studying.

To learn your Landis and Gyr electrical energy meter, press ‘B’ to gentle the display up. You ought to be given the choice for a meter enhance – press ‘A’ to pick out ‘No’, after which it is best to be capable to see your electrical energy studying.

To take two fee meter readings out of your Landis and Gyr SMETS2 electrical energy meter:

• The display will begin exhibiting your first (R01) studying
• Press B to gentle up the display
• Maintain B for 5-10 seconds.
• Press A to maneuver to your second (R02) studying
• Press A once more to maneuver again to R01
• To see R02 once more, maintain B, then press A to swap between the reads once more

To take an export studying out of your Landis and Gyr SMETS2 electrical energy meter:

Your Landis + Gyr sensible meter could have both:

1. Two equal sized inexperienced A and gray B buttons, to the proper of the display
2. An even bigger inexperienced A button to the proper of the display, and a smaller black B button beneath the display

In case your meter has equal sized A and B buttons:

• Press the A button to get to the display that claims ‘Credit score mode bal’.
• Press and maintain the A button for round 2 seconds, till the display reveals the time.
• Press the A button a number of extra instances to cycle by means of the meter’s screens till you see your ‘Whole Act Export’ studying in kWh.

In case your meter has a bigger inexperienced A button and a smaller black B button:

• Press and maintain the A button till the time seems. 
• Press the A button a number of extra instances to cycle by means of the meter’s screens till you see your ‘Whole Act Export’ studying in kWh.

To learn your Landis and Gyr Smets2 fuel meter, press both ‘A’ or ‘B’ to get up the display. This could mechanically give you your fuel studying.

• To learn your ELSTER/Honeywell AS302P electrical energy meter, first find the 2 gray buttons on the proper facet of the show. Press the highest button “A” to get up the show backlight and show the ‘Normal’ menu
• Push the underside button “B” to scroll by means of menu choices: ‘Normal’, then ‘Enhance’, after which ‘Registers’ menus will probably be displayed
• Choose the ‘Registers’ menu by urgent button A
• Push button B to scroll by means of menu choices: ‘Cumulative’, then ‘Charges in Use’, after which ‘Charges 1-48’ menus will probably be displayed
• Choose the ‘Charges 1-48’ menu by urgent button A
• Use the push button B to scroll by means of menu choices: ‘Imp. R1’ and choose by urgent button A. That is your single fee meter studying

To take two fee meter readings out of your ELSTER/Honeywell AS302P SMETS2 electrical energy meter:

• Press the highest button “A” to get up the show backlight and show the ‘Normal’ menu
• Push the underside button “B” to scroll by means of menu choices: ‘Normal’, then ‘Enhance’, after which ‘Registers’ menus will probably be displayed
• Choose the ‘Registers’ menu by urgent button A
• Push button B to scroll by means of menu choices: ‘Cumulative’, then ‘Charges in Use’, after which ‘Charges 1-48’ menus will probably be displayed
• Choose the ‘Charges 1-48’ menu by urgent button A
• Use the push button B to scroll by means of menu choices: ‘Imp. R1’ then ‘Imp. R2’ and choose by urgent button A. That is your two fee meter studying

To take an export studying out of your ELSTER/Honeywell AS302P SMETS electrical energy meter:

• Press the highest button “A” to get up the show backlight and show the ‘Normal’ menu
• Push the underside button “B” to scroll by means of menu choices: ‘Normal’, then ‘Enhance’, after which ‘Registers’ menus will probably be displayed
• Choose the ‘Registers’ menu by urgent button A
• Push button B to scroll by means of menu choices: ‘Cumulative’
• Choose the ‘Cumulative’’ menu by urgent button A. It ought to present your ‘Import’
• Push button B to scroll by means of menu choices till you see ‘Export’ in kWh. This ‘Cum. Exp.’ determine is your photo voltaic export studying

The best way to learn your EDMI SMETS2 meters:

Your EDMI SMETS2 electrical energy meter ought to auto-display your meter studying on the primary display (It’ll revert again to this display if you don’t press any buttons 1 minute).

To take two fee meter readings out of your EDMI SMETS2 electrical energy meter:

1. Maintain OK till it enters the ‘Primary Menu’, you will notice ‘Billing’ seem
2. Maintain OK to enter the ‘Billing’ sub-menu
3. Utilizing the arrows, scroll to ‘Advancd’ (2 pushes of the > button)
4. Maintain OK to enter the ‘Superior’ sub-menu, you will notice ‘TOUmtrx’ seem
5. Maintain OK to enter the ‘TOUmatrx’ sub-menu, you will notice ‘RATE1’ seem
6. Use the arrows to cycle the charges you want to submit (Charge 1, Charge 2, …)

Your EDMI fuel meter ought to auto-display your meter readings. If the display has gone to sleep, press the button on the proper to get up the meter display. It’s best to see the phrases ‘Consumption in M³, and a quantity which is your meter studying. The show will mechanically cycle by means of different screens, however this primary one is your studying.

The best way to learn your Kaifa MA120 SMETS2 Electrical Meter:

This meter doesn’t require ‘waking up’ and makes use of a default auto scroll mode, biking by means of its 4 screens. It’ll cycle by means of to the display along with your meter studying on mechanically.

To take two fee meter readings out of your Kaifa SMETS2 electrical energy meter:

• Press the highest button (K1) to enter the menu system.
• With the arrow subsequent to Normal Show, press and maintain the highest button (K1).
• Then press the underside button (K2) to scroll all the way down to Tariff Matrix. With the arrow subsequent to Tariff Matrix, press and maintain the highest button (K1).
• With the arrow subsequent to TOU Register, press and maintain the highest button (K1). T01 reveals the overall for R1, T02 reveals the overall for R2. T03 and 4 reveals the unused Charge band.

To take an export studying out of your Kaifa SMETS2 electrical energy meter:

• Your meter will mechanically swap between 4 totally different screens – you don’t must push any buttons.
• Your export studying is on the display that reveals ‘-A worth’ in kWh.

The best way to learn your Flonidan G4SZV SMETS2 fuel meter:

When studying your Flonidan sensible fuel meter, your meter studying must be displayed mechanically on the default display. It must be a quantity preceded by a big ‘V’ and adopted by ‘m3’ You probably have cycled off that display, you should utilize the ‘left’ and ‘centre’ push buttons beneath the display to cycle again to it.

The best way to learn your G4 Metrix GWi sensible digital fuel meter

1. Press the right-hand facet button twice in fast succession to entry the guide scroll sequence. 
2. Home windows ’02’ shows the meter studying 

The best way to learn your Honeywell/Elster SMETS2 Fuel Meter

The studying will probably be on the display, if the show has gone to sleep mode, press any button to get the studying which will probably be proven on the show.